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11 Aug 2020

Full-Time IT Support Engineer

Billie Inc. – Posted by mhbonisteel New York, New York, United States

Job Description

Billie is on the lookout for an in-house IT lead. As an IT Support Engineer, you’ll help ensure our systems are safe and secure, roll out initiatives to keep our team on their toes and educated on ways to use our systems safely. You’ll find opportunities to tighten the screws, you’re a go-getter and ready to run with it.

The role:

  • Design and drive a prioritized roadmap for IT and security
  • Research, create and facilitate training on security best practices Billie Inc.
  • Manage a Helpdesk system, and handle support requests
  • Manage onboarding and offboarding technology processes for all employees
  • Manage identity access controls in our systems
  • Lead offensive security exercises such as tabletop exercises and phishing tests 
  • Perform vulnerability research, organize penetration testing
  • Manage hardware procurement and asset management, partner with vendors
  • Provide hardware, software and peripheral support to all Billie team members

What you’ll need:

  • 4+ years of hands-on IT support experience
  • Desire to live and breathe security—nothing gets past you!
  • Experience with Google G Suite, SSO, MDM, LAN/WAN, Firewalls, and VPNs (G Suite certification)
  • Experience with identity access management
  • Experience with OSX and Windows ecosystems, endpoint management
  • Experience with cloud computing services (platform certification a plus)
  • Confident, articulate, and professional communication skills (internal and external)
  • The mindset of a hacker, you’re always on the lookout to find and close vulnerabilities
  • A keen sense of detail—you measure twice, cut once


Billie, Inc. is an equal opportunity employer that celebrates diversity. We prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. This policy applies to all terms, conditions and privileges of employment, such as those pertaining to training, transfer, promotion, compensation and recreational programs.

How to Apply

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Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 80,000 - 100,000.

Job expires in 16 days.

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