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21 Jun 2022

Full-Time IT Quality Assurance – Senior/Specialist – Posted by Anywhere

Job Description

IT Quality Assurance - Senior/Specialist description image

WSLCB Vision
Safe communities for Washington State.

Promote public safety and trust through fair administration, education and enforcement of liquor, tobacco, cannabis and vapor laws.

This recruitment is open until filled. First review of applications will be July 06, 2022.  The hiring authority reserves the right and may exercise the option to make a hiring decision at any time.  We encourage all to apply as early as possible.


This position is currently eligible to telework. This position is expected to work in the office up to 2 days a week, there is some flexibility with this requirement.

Who we are

The mission of the Washington State Liquor and Cannabis Board (WSLCB) is to promote public safety and trust through fair administration, education and enforcement of liquor, cannabis, tobacco, and vapor laws. At the WSLCB we pride ourselves on creating the “wow” factor in everything we do. We search for people who demonstrate a strong work ethic, excellence in customer service, partnering and teamwork, and quality performance. We strive to be a great place to work by fostering a safe, open, inclusive and healthy work environment. We want to ensure that our organization is as diverse and inclusive as our great State of Washington.

We want to create a culture that fosters excellence in customer service, open and honest communication, transparency and accountability, data driven decisions, and business initiated process improvement.

Your opportunity at a glance

The WSLCB Information Technology Services Division is announcing an exciting opportunity for an IT Quality Assurance – Senior/Specialist position in Olympia, WA. This position reports directly to the Strategy, Policy & Planning Manager in the WSLCB’s Information Technology Services Division. The position serves and complements the WSLCB’s mission and goals by developing and maintaining the Software Quality Assurance Program to include defining program goals and objectives, developing governance documentation as well as developing automation-testing frameworks and programming scripts used to ensure delivery of quality technology products and services. This position serves as the highest technical expert within the Software Quality Assurance Unit, and leads and mentors a team of junior testers in ensuring that agency applications are stable, well designed and aligned with industry standards and best practices.

If you have an interest in working independently in a position where you balance multiple testing activities as well as collaborate with cross-agency, cross-divisional, and cross-disciplinary teams involved in the application development process to ensure that systems meet business requirements and technical design specifications with a focus on process improvement, we encourage you to apply to be a part of the WSLCB team!

WSLCB provides a modern work environment and excellent benefits including:

  • Training and career development programs
  • Tuition reimbursement
  • Flexible work schedules
  • Telecommuting opportunities
  • Generous wellness program
  • Onsite exercise facility
  • Active and engaging diversity program
  • Infant at Work program
  • Organization’s commitment to your personal health and well-being.
  • Work/life balance
  • Free parking
  • A comprehensive benefits package


DutiesSome of the duties you will perform are:

  • Define, document, and maintain program goals and objectives that have long-term effects on software quality, including organizational, fiscal and technical dependencies.
  • Develop, implement and maintain a structured process framework based on industry recognized standards and best practices such as ISO 9000 and CMMI. This includes negotiating service level agreements and hand off points with business and technical stakeholders.
  • Define, document, and maintain effectiveness, efficiency and satisfaction metrics, including: Analysis and design (effectiveness), Implementation and execution (efficiency), and Results reporting and compliance evaluation (satisfaction).
  • Develop, implement and maintain a Software Quality Assurance Plan to guide effective and adaptive test strategy determinations to enable success factors and mitigate causes of failure. Strategies include, but are not limited to:
    • Analytical strategies, e.g. requirements based and risk-based testing
    • Model-based strategies, e.g. reliability and performance testing
    • Methodical Strategies, e.g. security testing
    • Process-compliant strategies, e.g. integration and interface testing
    • Reactive strategies, e.g. iterative design testing
    • Consultative strategies, e.g. user acceptance testing
    • Test Automation strategies, e.g. regression testing
  • Manage external relationships with third-party vendors for distributed quality assurance testing to define, document, implement and enforce:
    • A unified test strategy;
    • Service level expectations including the turnaround time on defect fixes, the turnaround time on questions/information requests, availability of testing staff, and method(s) of contact;
    • Testing roles and responsibilities as well as quality expectations for code reviews, unit test coverage, and any/all applicable types of testing;
    • Testing related tasks/activities, timelines, resources and deliverables.
  • Analyze functional, non-functional and technical requirements to determine and define testing scope. Analyze complex situations and determine which test strategy or combination of test strategies, are most likely to succeed. Communicate the risks and benefits to stakeholders and document trade-off decisions. Ensure that selected test strategies are appropriate for the technical skills/competencies available, and level of formality expected by stakeholders.
  • Develop, document, implement and maintain a comprehensive and well-structured automated test suite and test scripts using a variety of testing tools, platforms and programming languages.
  • Develop and maintain test data using complex transact SQL commands and scripts to validate data integrity and compare data results of testing efforts.
  • Develop and maintain test case traceability documentation to ensure scope coverage and alignment to business rules, requirements, user stories, use cases and technical specifications.
  • Track, monitor, and report defects through resolution. Work directly with business subject matter experts and technical service owners to determine root cause and effective remediation strategies based on defect severity and priority.
  • Administer and maintain Virtual Machine (VM) test environments.


Required Qualifications:

Experience for required qualifications can be gained through various combinations of formal professional employment and educational experience. See below for how you may qualify.

Option 1: 

A Bachelor’s degree or above in Computer Science or other information technology related field.


Seven (7) years of professional experience in software testing, documenting and executing effective test plans and test cases for validating software quality.

Experience may include a combination of following:

  • Knowledge and proficiency in developing and implementing software quality assurance strategies, methodologies, and processes.
  • Knowledge and technical proficiency in the development and/or configuration of automated test tools.
  • Knowledge and technical proficiency in programming using object-oriented languages.
  • Knowledge and technical proficiency of defect tracking tools and techniques.
  • Knowledge and progressive experience with relational database technologies.
  • Working knowledge of host environment variables, objects and commands for automated performance and stress testing.

Option 2:

An Associate’s degree in Computer Science or other information technology related field.


Nine (9) years of professional technical experience as listed above.

Option 3:

Eleven (11) years of professional technical experience as listed above.

Preferred/Desired Qualifications:

  • Progressive technical experience working in an environment where IT security best practices, policies, and procedures are required and audited, as well as having responsibility for developing, implementing and enforcing these types of policies and procedures.
  • Software and Application Testing Certificate of training completion: Quality Assurance Institute (QAI), American Society for Quality (ASQ), International Software Testing Qualifications Board (ISTQB), International Institute for Software Testing (IIST).


Supplemental Information 



IMPORTANT: To be considered for this position, you MUST include the following, failure to do so will result in your application being disqualified:

  1. Completed online application.
  2. Current Resume.
  3. Letter of Interest describing how you meet the specific qualifications for the position.
  4. Three professional references to include a current or recent supervisor with email addresses and phone numbers.

**A resume will not substitute for completing the “work experience” section of the application.

The information provided in your application and supplemental questionnaire must support your selected answers in the supplemental questions. Responses not supported in your application will disqualify you for consideration of employment from this recruitment.

Prior to a new hire, a background check including criminal record history will be conducted.  Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

Per Governor Inslee’s 
Proclamation 21-14 (Download PDF reader), state employees must be fully vaccinated against Covid-19. Special note that any offer of employment is contingent upon you providing verification of your vaccine status. No start date will be approved until you verify your status.

To further ensure public safety and in conjunction with our Governor’s proclamation of stay home, stay healthy and current guidelines related to COVID-19, interviews at this time will be conducted by video or phone conference as part of our recruitment process.

Applicants for employment with the Washington State Liquor and Cannabis Board should also be aware of RCW 66.08.080, which states in part: “No employee of the board shall have any interest, directly or indirectly, in the manufacture of liquor sold under this title, or derive any profit or remuneration from the sale of liquor, other than the salary or wages payable to him in respect of his office or position, and shall receive no gratuity from any person in connection with such business.

RCW 69.50.351, no member of the state liquor and cannabis board and no employee of the state liquor and cannabis board shall have any interest, directly or indirectly, in the producing, processing, or sale of marijuana, useable marijuana, or marijuana-infused products, or derive any profit or remuneration from the sale of marijuana, useable marijuana, or marijuana-infused products other than the salary or wages payable to him or her in respect of his or her office or position, and shall receive no gratuity from any person in connection with the business.

The Washington State Liquor and Cannabis Board is an equal opportunity employer and encourages applications from job seekers with diverse backgrounds. Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment.

All qualified applicants will receive consideration for employment without discrimination based on sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, the presence of any sensory, mental, or physical disability, or the use of a trained dog guide or service animal by a person with a disability.  You are welcome to include your name and gender pronouns in your application, to ensure we address you appropriately throughout the application process.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email or call (360) 664.1674. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6384.

IT Quality Assurance - Senior/Specialist description image

How to Apply

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Job Categories: LGBT. Job Types: Full-Time. Salaries: 80,000 - 100,000.

Job expires in 39 days.

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