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6 May 2022

Full-Time IT Asset Specialist II

Black Knight Financial Services – Posted by BKInc2018 Jacksonville, Florida, United States

Job Description

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle

JOB FAMILY DESCRIPTION

Responsible for asset management, hardware, software, and services procurement, contract management and negotiation, financial management and analysis, as well as vendor management for IT hardware, software, and services contracts.

GENERAL DUTIES & RESPONSIBILITIES

  • Maintains an Enterprise IT Asset Management solution to ensure purpose and functionality closely aligns with business procedures, directions, and strategies.
  • Coordinates all activities associated with entire life cycle of hardware, including:
  • Ordering Computer Supplies and Workstation Assets
  • Deploying Workstation Assets
  • Receiving Reclaimed Assets
  • Follow up on Outstanding Reclaims
  • Hard drive removal
  • Hard drive shreds
  • Inventory audits
  • Mobile Phone Decommission
  • Destruction Processing
  • Request quotes for end user hardware requests when necessary.
  • Track requisition approvals through the procurement process.
  • Provide support to end users when placing or approving end user IT hardware requests.
  • Works with business partners to understand hardware and software necessary for each request and places orders in response to service or material requirements.
  • Administers and controls expenses within approved budgetary guidelines.
  • Ensures financial goals and objectives are achieved within area of responsibility.
  • Provide metrics and track KPIs regarding equipment flow, deployment and receiving processes
  • Works to reduce overall budget expense by managing processes effectively and works with Finance to effectively manage equipment reporting and reconciliation.
  • Develops and maintains Black Knight workstation equipment standards and controls.
  • Manages and maintains equipment classified as “Legal Hold” and manages general equipment disposal and function as the point of contact for disposal vendors.
  • Lead projects and partner with outside groups, such as EHD and EUITSS, to standardize equipment flow, inventory and storage processes.
  • Oversees development and maintenance of tracking systems for hardware and software acquisition, including related services.
  • Draws up budgetary requirements and oversees forecasting.
  • Performs other related duties as assigned.

EDUCATIONAL GUIDELINES

Bachelor’s degree in Business Administration or the equivalent combination of education, training, or work experience.

GENERAL KNOWLEDGE, SKILLS & ABILITIES

  • ServiceNow and ITAM experience preferred
  • Communicates ideas both verbally and in written form in a clear, concise, and professional manner appropriate to audience including executive levels
  • Understanding of basic financial principals
  • Ability to understand and apply concepts
  • Ability to analyze and solve problems using learned techniques and tools
  • Ability to manage small and large projects
  • Requires a working knowledge of procurement and principles
  • Ability to interact with internal clients and vendors at various levels
  • Skilled use of Microsoft Office package and related software applications is required, particularly Excel
  • Thorough understanding of the IT industry as well as demonstrated ability to understand and communicate technical information
  • Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally

IT Asset Specialist II

Intermediate professional role requiring high skill with extensive proficiency. Works independently with only administrative supervision and the ability to overcome major obstacles and recognize early when issues should be escalated or a senior peer needs to be consulted. Wide latitude for independent judgment and is expected to provide guidance and cross training to others. Effectively communicates with all levels of technical and non-technical personnel. Ability to negotiate complex processes and issues with others. Contributes to the development, documentation and implementation of standards or guidelines. Typically requires a minimum of four (4) years of relevant experience in asset management and procurement (or other relevant technical) experience.

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, col or, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

How to Apply

https://www.aplitrak.com/?adid=bmF0YWxpZS5zaGFycm90dGEuMDM0MTkuMTA1OTRAYmxhY2trbmlnaHRmaW4uYXBsaXRyYWsuY29t

Job Types: Full-Time.

Job expires in 23 days.

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