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2 Nov 2020

Full-Time Infrastructure Engineer – Posted by Canada

Job Description

Title: Infrastructure Engineer
Reports to: Chief Technical Officer
Location: Remote or Toronto

Company Overview

We are living in some of the most exciting times for creative entrepreneurs. Visual artists are more empowered than ever before to capture the world around us – to share it and ultimately, to sell it. That’s why we’ve created a comprehensive platform that gives visual artists access to the tools they need so that making a name for themself – and making a living – is easier than ever before.

Meet Format, where photographers get serious.

Created specifically for photographers, tens of thousands of members worldwide use Format to showcase their work and grow their careers. Our product suite includes a website portfolio builder, an online store, client management tools and more. With 45+ team members, tens of thousands of customers in over 190 countries, and voted the #1 online portfolio, we’ve come a long way since our inception in 2010, but have really only just begun. And did we mention we are 100% bootstrapped?

Role Overview

As Infrastructure Engineer, you’ll be reporting to our CTO and working with our Developer team to take full ownership of our development, staging, and production infrastructure, operations, and workflows for both our application and data pipeline systems.

As the lead engineer responsible for Format’s cloud-based infrastructure, you’re excited at the idea of designing, building, and maintaining a set of automated application environments that can be easily changed, upgraded, and deployed to with zero downtime.

Every member of our team is expected to ship top-notch work and take complete ownership of their responsibilities. In return, this is an incredible opportunity to get down into the trenches of a growing business and product, work with cutting-edge technologies, be immersed in a seriously awesome company culture, and solve challenging problems daily.

What you’ll be working on at Format:

  • Incident management: Configuring, maintaining, monitoring and alerting systems for our application and data pipeline systems.
  • Reliability improvement: Designing, implementing, and improving ways to increase reliability, availability, and redundancy.
  • Building Infrastructure: Designing, building, maintaining, and improving staging and production systems in a cloud environment.
  • Process Engineering: Designing, documenting, and implementing development and operations workflows, such as environment standup and teardown.
  • Automating: Improving processes, such as testing and deployment, through the use of automation.

What we would like to see in our ideal candidate:

  • At least 3 years of Operations/DevOps experience or equivalent, including experience with workload orchestration and incident response techniques.
  • Demonstrable experience with cloud computing platforms (e.g. AWS), CI/CD, data analytics collection platforms (e.g. Segment), SQL, configuration management (such as Ansible or Chef), Linux, Ruby/Rails, Python, Javascript.
  • Excellent communication skills, both written and verbal, at all levels of the organization.
  • Strong scripting & systems skills
  • Ability to multitask while maintaining strong attention to detail
  • The desire to take initiative and be energized by change

About Us

We are a company built on the things we believe in — impact, trust, care, simplicity, and a healthy dose of hard work. These values guide who we are and how we work.


  • We strive to deliver a world-class experience for our members by delivering exceptional work that we’re proud of.
  • The work we do matters. We are passionate about our mission; our team members make important decisions every day and have a tangible impact on our business.
  • We celebrate each other and our accomplishments, which happen quite frequently!
  • We move fast, solve important problems and continuously aim to do better and be our best. Whether it’s for our members, company, team, or culture — we strive to make an impact with ideas that are better, smarter, and more innovative.


  • We are remote-friendly with much of our team distributed globally.
  • We trust ourselves and our team to do what’s right. We empower each other and don’t micromanage.
  • We bring our true selves to work every day and take accountability for our actions.


  • We consistently evaluate our programs, processes, and policies to ensure effectiveness, and add (or remove!) tools to help our teams run efficiently.
  • We build products that are intuitive, extremely user-friendly, and enable photographers to have a professional portfolio in no time.
  • Reducing complexity, building intuitive experiences, and concise communication guides us to create more with less.


  • We’re fierce defenders of a healthy work-life balance.
  • We create culture building, social opportunities for both our local and remote teams.
  • We provide competitive salaries, flexible work arrangements and great benefits: extended health, dental, life, and disability.
  • We close our office the week between Christmas and New Years to give our team some much deserved R&R with their friends and families.
  • We have an amazing team that will be eager to help you succeed in your role and grow and develop in your career. Learn more about us:

Format is proud to be an equal opportunity employer and is committed to building a work environment that is both diverse and inclusive. All qualified applicants are highly encouraged to apply and will receive consideration for employment regardless of race, religion, gender, gender identity or expression, sexual orientation, ethnicity, creed, disability, or age. We are committed to working with applicants requesting accommodation at any stage of the hiring process.

Only candidates selected for interviews will be contacted. No recruiters, please.

How to Apply

If this sounds like you, please get in touch by filling out an application here:

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: dev ops, development, Engineer, infrastructure, Remote, and software. Salaries: Not Disclosed.

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