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20 Sep 2022

Full-Time Information Technology Manager

DEXSTA Federal Credit Union – Posted by cgurtizen Wilmington, Delaware, United States

Job Description

About Us

DEXSTA Federal Credit Union is a not-for-profit full service financial institution that exists to serve its members. “Since 1937, our credit union has maintained our commitment of ‘people helping people.’ If our members have a need, we find the solution. Be sure to visit any of our branches and see the difference a credit union makes.”   



Our Communities

Fulfilling the credit union movement’s mission of “people helping people” is always at the heart of DEXSTA Federal Credit Union’s community efforts. We lean upon the old adage of “actions speak louder than words” to bring that philosophy to life in our communities.  DEXSTA has been a long-time supporter of Children’s Miracle Network (CMN) Hospitals, Ronald McDonald House, and Sunday Breakfast Mission. We also support the Boys & Girls Clubs of Delaware and are always looking for new ways to get involved! Any time the DEXSTA team comes together for a good cause, some fun and laughs always seem to follow!

Our full time positions come with the following benefits that are paid by the company for employees:

  • Medical and prescription plan
  • Vision Plan
  • Life Insurance
  • AD&D Insurance
  • Money Purchase Plan(Pension plan)
  • Short Term Disability
  • Long Term Disability
  • Paid Time Off

Additional Benefits:

  • Dental Insurance
  • AFLAC Insurance
  • 401k Plan with company match
  • Incentive plans for certain positions
  • Membership to the Credit Union

DEXSTA Federal Credit Union is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.


This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. DEXSTA Federal Credit Union makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Position Summary:

Coordinate Information Technology projects with management, users, IT staff, and vendors.  Oversee all information technology systems-related activities for specific client departments.  Support internal clients with continual analysis of systems with focus on adding value to or streamlining processes.



Follow all credit union policies, procedures, and requirements in addition to all state and federal laws and regulations, including Regulation CC, the Bank Secrecy Act, OFAC and USA Patriot Act/Customer Identification Act (CIP). Educate members on various credit union policies, procedures and related laws and regulations where applicable.


Develop and maintain project plans affecting information systems.  Provide and update well-defined plans including procedures, documentation, deadlines and accountability.


Supervise and direct the IT functions of the credit union to ensure that in-house systems, programming, networking, installations, and operations support the credit union’s goals and objectives.


Facilitate and manages the development, modification and operation of security protocols including intrusion detection and prevention systems to protect the Credit Union’s information from breach or loss.


Develops and/or provides training and guidance on acceptable use, risk management, incident response, and security protocols for employees and volunteers.


Research industry trends in technology to ensure the credit union remains competitive in its product and service offerings.  Keep abreast of changing trends in technology to include hardware, networks and network tools, software and systems.


Prepare applicable reports as necessary.


Act as primary contact for all application systems, and vendors.


Hire, supervise, and direct IT staff, continually evaluates performance of IT staff, focuses on employee development and cross trains IT staff.


Ensure department coverage including afterhours support.


Ensure support is provided to internal staff in a professional, courteous, and timely manner.


Create and maintain system and application documentation of environments, processes and procedures.   Recommend and update as needed while complying with regulations.


Back up Information Technology staff as needed.


Other duties as assigned.



Essential Functions:

Extended sitting of up to 70% of the time.


Lifting up to 20 pounds may be frequently required.


Lifting up to 50 pounds may be occasionally required.


Bending and reaching above and below shoulder level may be frequently required.


Sound perception/discrimination is frequently required.


Occasional travel and irregular hours.


Must be bondable.


Education, Training and Experience:

Bachelor’s degree and a minimum of 1 year experience in related fields required.


Working understanding of Microsoft, Internet, telecommunications, security and related technologies required.


Excellent oral and written communication skills required.


Exceptional problem-solving skills and attention to detail required.


Supervisory experience a plus.


Strong Credit Union background a plus.





The information in this position description has been designed to illustrate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all the duties and responsibilities and/or qualifications required of any employee assigned to this position.

How to Apply

Apply through our career center at the following link. Recruitment (  You can also email your resume to

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: #management, Information Technology, and  project management. Salaries: 80,000 - 100,000.

Job expires in 10 days.

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