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2 May 2022

Temporary INDUSTRY GUEST COORDINATOR

TIFF Careers – Posted by Toronto International Film Festival Toronto, Ontario, Canada

Job Description

INDUSTRY GUEST COORDINATOR

Contract

Full-time  

Industry

TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian  cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in  our home – TIFF Bell Lightbox. Our mission: To transform the way people see the world, through film. 

TIFF is committed to embracing diversity and treating all individuals with respect, dignity and fairness by  removing physical, social and economic barriers to participation.  

We encourage you to reflect on the land that you are on, who the traditional keepers of the land are, what the  treaty relationship is, or if it’s unceded territory. TIFF is located on the Treaty Lands and Territory of the  Mississaugas of the Credit and the traditional territory of the Anishinaabe, the Wendat, and the  Haudenosaunee. We are grateful to work on this land. 

We are currently hiring for the position of: 

INDUSTRY GUEST COORDINATOR

The Industry Guest Coordinator  is responsible for providing support for Industry guests that are invited to participate in Festival programming initiatives. This includes guest coordination and for invited guests. This position  will aim to ensure overall exceptional service and administrative support for both internal and external stakeholders. They will provide on-site support and assistance to guests at various events such as the Industry Conference, Filmmaker Lab and other Industry talent development initiatives.

RESPONSIBILITIES: 

Shall include but not be limited to: 

  • Act as primary Industry guest contact while also serving as a primary liaison between the guest and the Industry Programming team
  • Track the Industry guest invitation list and collection of materials ensuring that tracking documents are always up to date in order to be referenced by the Industry teams
  • Draft and send official invitations/agreements for Industry programming guests
  • Collect required publicity materials to be used in TIFF’s printed and online/digital publications and platforms (i.e. bios, headshots, etc.)
  • Assist in auditing of official Festival publications including press releases, printed/online collateral and all film webpages
  • Liaise with Film Office to coordinate Industry guest travel and accommodation logistics
  • Assist in the coordination of guest participation at events and other programming activities
  • Provide on-site assistance to Industry guests during the Festival as required
  • Provide exceptional service to ensure a positive experience from invitation through to the end of the Festival  
  • Coordinate hospitality offerings for film guests as required
  • Organize accreditation needs for guests 
  • Build detailed guest itineraries as required
  • Maintain confidentiality of guest information and integrity of programming
  • Provide consistent and accurate reporting to the guest and to internal TIFF departments when required
  • Provide a detailed Festival post mortem report
  • Other coordination tasks and duties as assigned

JOB GRADE & RATE OF PAY

  • Job Grade 2
  • $20/Hourly

TARGET CONTRACT DATES: 

  • June 13 – September 16, 2022

MINIMUM REQUIREMENTS: 

  • Minimum 2 years experience in arts and culture administration 
  • Intermediate knowledge of both Canadian and international cinema and film industries considered an asset
  • Experience working for a film festival or large scale event an asset
  • Experience with guest logistics or talent management an asset
  • Experience booking hospitality arrangements for individuals or groups an asset
  • Strong communication, customer service, interpersonal and organizational skills
  • Excellent phone manner and written communication skills, as well as a knack for relationship building
  • Enthusiastic, ambitious, self-motivated, and open to working in a team environment
  • Strong organizational and administrative skills with extreme attention to detail, diligent record-keeping and the ability to effectively prioritize tasks
  • Strong computer and data management skills, including databases, CRMs, project management tools, internet research, Microsoft Office, Google Suite 
  • Enjoys fast-paced, multi-tasking work environment, with a willingness to adapt to shifting priorities and circumstances
  • Mature personal judgment, exhibiting a high level of professionalism and diplomacy, and ability to handle confidential information
  • Able to handle difficult situations and people with a positive, problem-solving attitude 
  • Ability to both work independently and in a team environment 
  • Ability to maintain broad focus while attending to detail
  • Understanding and commitment to superior client servicing
  •  Adaptable to a flexible work schedule including some evenings and weekends to meet deadlines, as well as during Festival
  • Additional language(s) an asset
  • This position requires being in office on a regular basis, aligning with our Flexible Work from Home Policy.

How to Apply

HOW TO SUBMIT & APPLICATION DEADLINE: 
  • All applications must be submitted online through TIFF’s Career Centre
  • Please upload your cover letter and resumé as one PDF, before the deadline of May 16, 2021. 
CLOSING:  We thank everyone who applies for their interest, but only candidates selected for an interview are contacted. Candidates must be legally able to work in Canada at this time. TIFF regrets that it is unable to sponsor employment Visas; however, TIFF considers and welcomes individuals on time-limited Visa status for this position. For consideration to those on time-limited Visa status, your Visa must allow you to complete the full contract. Please send any questions via e-mail only to careers@tiff.net. TIFF is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities. If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance at careers@tiff.net or 416-599-8433 x2013. We strive to provide reasonable accommodations whenever requested.

Job Categories: Equal Opportunities. Job Types: Temporary. Salaries: Not Disclosed.

Job expires in 22 days.

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