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3 May 2022

Full-Time Implementation Analyst

BKInc2018 Chevy Chase, Maryland, United States

Job Description

Job Description:Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.

JOB FAMILY DESCRIPTION

Implements a variety of new tools and functionality within the CompassPoint platform. Works with client delivery team to identify clients that need specific tools/functionality implemented. Completes full cycle implementation from initiation to testing and through to production.

GENERAL DUTIES & RESPONSIBILITIES
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  • Follows implementation guides to implement new tools/functionality and/or changes to existing technology.
  • As needed, provides recommendations on best practices for future implementations.
  • Educates the client delivery team on new tools/functionality and provides support as needed.
  • May analyze and document business processes and metrics to identify improvement opportunitites.
  • May perform special projects upon request and on occasion.
  • Performs other related duties as assigned.

EDUCATIONAL GUIDELINES

Bachelor’s degree or the equivalent combination of education, training, or work experience.

ADDITIONAL EXPERIENCE REQUIREMENTS

  • Prior experience with SaaS products specific to either Mortgage or Financial industry a definite plus
  • Good Customer Service and Teamwork experience
  • Attention to detail
  • CompassPoint or mortgage trading software experience highly preferred

GENERAL KNOWLEDGE, SKILLS & ABILITIES

  • Excellent written and verbal communication skills with the ability to present technical and non-technical information to any audience
  • Excellent organizational skills and ability to manage multiple deadlines
  • Ability to research ideas and present outcomes in a clear and concise manner
  • Ability to provide excellent customer service to clients and stakeholders to ensure project success and client satisfaction
  • Strong analytical skills
  • Demonstrated team player with ability to drive projects to successful outcome
  • Ability to quickly adapt to changing priorities

Business Systems Analyst II

Intermediate professional level role. Possesses an understanding of business functions they support, as well as, an understanding of the IT organization’s systems and capabilities and uses this knowledge to create solutions to enhance the enterprise’s competitive edge. Possesses

knowledge of the principles, processes, phases and roles of application development methodology. With limited mentoring support, works as a liaison between IT and our clients and stakeholders in order to provide technical/business solutions to meet user needs. Supports several moderately complex business processes and has ability to adapt to changing priorities. Creates business/technical process designs and documentation as needed for new technology and estimates time and duration of required changes. Translates simple to intermediate high- level business/technical requirements into functional specifications for the IT organizat ion and works with development to test and implement those changes. Completes project work within the established time frame, budget and quality requirements. Communicates effectively and timely with clients and stakeholders and brings attention to any issues that are of concern or pose a risk to the project deliverables or overall timeline. Demonstrates an informed knowledge of a business area to resolve problems. Works on multiple projects as a project team member, and occasionally as a project team leader. May mentor entry-level analysts on processes or business/technical functions. Typically requires four

(4) years of relevant work experience.

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

How to Apply

https://www.aplitrak.com/?adid=YmV0c3kubWVlay45MDAxMC4xMDU5NEBibGFja2tuaWdodGZpbi5hcGxpdHJhay5jb20

Job Types: Full-Time.

Job expires in 30 days.

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