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10 Jun 2021

Full-Time QA Engineer (Manual)

Philo – Posted by angelascionti San Francisco, California, United States

Job Description

Philo is building the future of television. Our product lets you watch your favorite shows on all the devices you care about, with seamless playback, insightful discovery, and effortless sharing — in short, we’re building the TV experience that we’ve always wanted for ourselves.

Currently, there are over 60 channels included in our basic package. They include many popular cablenetworks, includingA&E, Accuweather, Animal Planet, AXS TV, BBC America, BET, Cheddar, ComedyCentral, CMT, Discovery Channel, Food Network, Game Show Network, Hallmark, HGTV, IFC, INSP,Lifetime, MTV, Newsy, Nickelodeon, OWN, Paramount Network, Sundance, TV One, Vice and VH1. We also offer premium add-on channels from Starz and Epix. There is a lot more programming on the way.

We’re a company that puts people first — both our subscribers and our team. At Philo, our philosophy is to empower our colleagues to do their best work while supporting each other in pursuing shared goals. We value pragmatism, pride in our work, and passion. We believe in having transparency and openness across all parts of the company.

We are committed to diversity and inclusion as we grow the Philo team and shape the future of TV. We believe that a diverse set of voices and perspectives on our team enables us to innovate faster and create the best experience for our subscribers.

Philo is headquartered in San Francisco, with additional offices in New York and Cambridge, MA. Our leadership team includes a cofounder of Facebook as well as alums of Meraki and HBO. Philo is backed by NEA and industry partners including Discovery, Viacom, AMC, and A&E.

About the Role


Philo is searching for a creative thinker with strong test skills and a knack for breaking things to join our small QA team. This role involves collaborating with multiple teams: Engineering, Design, Marketing, and Support. The QA Engineer will help collect vital data to inform the development team about regressions, broken functionality, or awkward UX issues in new and existing features of the TV platform of the future. They will maintain a robust library of test cases for both new and existing features of Philo’s multiple applications. The QA Engineer will be responsible for manually testing and approving release candidates before deploying to production. They will work with automation engineers to ensure full test coverage and collaborate with the Support team to understand common issues and incorporate them into new test scenarios. This role requires manual testing on a wide variety of platforms: web, mobile, and connected TV devices (Roku, Apple TV, Android TV, Fire TV, Chromecast).

The ideal candidate will be a reliable, friendly, and non-judgemental source of early feedback on new functionality and feature changes. They will work with a diverse team in a relaxed but ambitious environment where they are trusted to deliver without micromanagement.

About You:

  • You are able to clearly explain technical problems and outline precise repro steps verbally and in writing. You excel at providing constructive criticism.
  • You are able to distinguish between blockers and nice-to-have improvements.  You have high standards for quality but know when not to be pedantic about it.  You understand that sometimes a strategic sanity check is sufficient.
  • You are confident in your improvisation and flexibility.  You are able to quickly adapt to changing requirements and take the initiative to focus on the features and issues with the most impact.
  • You are a grey box tester with a strong understanding of the client-server model.
  • You are thrilled to uncover tricksy bugs.
  • You can bounce between tasks and platforms without skipping a beat.
  • You are a curious, communicative person who is eager to learn and is ready to join a startup with few formal procedures.  You enjoy sharing your own experience and knowledge with your coworkers.
  • You enjoy (or at least tolerate!) puns.

Your Experience:

  • 4+ years QA experience manual testing web and native platforms.
  • Strong experience developing and documenting test cases and reporting bugs for complex features.
  • Comfortable working with Git and the command line.
  • Experience with Jira and TestRail (or similar tools).
  • Bonus: Experience using XCode, Android Studio, Charles Proxy, Postman.

Status: Full-time
Location: San Francisco, CA
Compensation: Includes competitive salary, company stock options and health benefits.

We value a diverse and inclusive workplace and we welcome people of different backgrounds, experiences, skills, and perspectives. Philo is an equal opportunity employer. We believe that everyone does their best work when they are supported by each other and the company, and we offer a generous set of benefits to make sure the Philo team is happy and healthy. Here is a sampling of the benefits we offer our team:

  • Full health, dental and vision coverage for you and your family
  • Flexible working hours
  • Generous paid parental leave
  • Unlimited paid time off for vacation and sick leave
  • $2000 annual vacation bonus (we pay you to take a two week vacation)
  • $5000 annually for professional development and educational assistance
  • $500 “TV stipend” for new employees to upgrade their home watching setup
  • Dog-friendly office
  • And much more!
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How to Apply

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Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: Engineer, engineer jobs, manual engineer, philo, qa engineer, qa manual engineer, quality assurance, streaming tv, television, and tv. Salaries: Not Disclosed.

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