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17 Sep 2021

Full-Time Greeter/Security Associate

smarshall Marshfield, Massachusetts, United States

Job Description

Job Summary: The Greeter/Security Associate is the first employee the customer will encounter upon every visit to our dispensary. The Greeter/Security Associate must present a friendly and outgoing demeanor while welcoming each customer and facilitating a compliant guest check in procedure. The Greeter/Security Associate helps with customer inquiries while managing the order and wait time of the outside and/or inside customer queue and is responsible for simultaneously keeping close surveillance of the parking lot and building perimeter. The Greeter/Security Associate is expected to have a basic knowledge of all cannabis products and accessories sold in the retail environment along with strong interpersonal and customer service skills. The Greeter/Security Associate must understand all policies, procedures and state regulations to ensure no persons under the age of 21 are allowed entrance to the dispensary. This position reports to the Director of Retail.

Core Competencies: Bud & Mary’s ensures consistent employee performance expectations are set across our organization by utilizing a set of Company Core Competencies. All employees are expected to perform their roles by meeting the expectations set forward within the core competencies as the needs of the business demands.

Duties:

  • Welcome customers warmly upon entrance to the store
  • Maintain a positive and professional attitude at all times
  • Verify customer’s state issued ID with The Nug to ensure all Government issued IDs are valid and no entrance to persons under the age of 21 is permitted
  • Guide customers through their purchases by answering menu and accessory questions before customers get to the POS for faster transaction times
  • Positively contribute to the culture and ideals of the company
  • Maintain the sales floor ensuring it is clean and merchandise is organized
  • Restock accessories and other supplies for sales displays and POS area
  • Ensure parking lot and sidewalk areas are clean and free of debris and trash throughout the shift
  • Monitor parking lot and store perimeter for loitering or any activities that could be deemed concerning or non compliant
  • Manage the flow of traffic in and out of the parking lot and assist incoming cars with locating open parking spots
  • Assure that customers parked in designated pre-order pickup spots have a pre-order confirmation email before entrance to the store
  • Perform daily inventory audits on cannabis products and accessories
  • Complete continuing education and RVT training as required by management and State regulations
  • Responsible for daily opening and closing duties such as picking up debris or trash from parking lot and sales floor, stocking, organizing products compliantly, dusting, sweeping and mopping
  • Answer phone and web inquiries
  • Be a team player and assisting fellow employees when needed
  • Provide exceptional customer service at all times

Qualifications:

  • High school diploma or equivalent
  • 1+ years of security and/or retail sales experience
  • Top-notch customer service skills
  • Basic knowledge of cannabis products and accessories
  • The ability to learn and retain educational information and product training
  • Passion for continued education within the cannabis market
  • Must be 21+ and possess a valid state issued driver’s license or ID
  • Ability to pass a background check
  • Ability to work well with others and independently
  • Exceptional attention to detail
  • Must be able to work a varying schedule including nights, weekends and holidays

Other Requirements:

  • Ability to stand on your feet for long periods of time
  • Ability to work in an outdoor environment with fluctuating temperatures and conditions year round
  • Ability to bend at the waist
  • Ability to lift up to 40 pounds

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://budandmarys.isolvedhire.com/jobs/346659-165502.html

How to Apply

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://budandmarys.isolvedhire.com/jobs/346659-165502.html

Job Types: Full-Time.

Job expires in 15 days.

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