Part-Time Front Desk Staff – Student & Guest Services
Brescia University College campus is situated on the traditional lands of the Anishinaabeg, Haundenosaunee, Lūnaapéewak and Chonnonton Nations. This territory falls under the London Township Treaty and Sombra Treaty 1796, and the Dish with One Spoon Wampum. Brescia University College accepts responsibility as a public institution to contribute toward revealing and correcting miseducation as well as renewing respectful relationships with Indigenous Communities through teaching, research, and community service.
Brescia University College (www.brescia.uwo.ca), a Catholic university college affiliated with Western University, is Canada’s only women’s university. For over a century, the university experience at Brescia challenges students to lead with wisdom, justice, and compassion. Our student-centred institution is committed to providing women with a transformative education as we prepare our students for life-long leadership. Our students benefit from a small, supportive atmosphere at Brescia while having access to resources at Western.
Brescia is currently seeking an experienced and dynamic individual to fill a position as:
Front Desk Staff – Student and Guest Services
Hourly rate – $15.50
Reporting to the Acting Director, Student Experience, you will provide superior reception services at Clare Hall residence. Your duties will include: monitoring building access; enforcing residence policies; responding to student and guest concerns/emergency situations; maintaining log book; providing general information to students, families, guests and visitors; liaising with and assisting conference guests and attendees, booking accommodation requests in to the booking system; assisting overnight guests with check ins and check outs and providing great hospitality service during their stay; escalating positive and negative reviews/issues and operational feedback to management.
Required skills include: excellent customer service skills consistent with a student-centered post-secondary environment; good communication and interpersonal skills; ability to follow verbal and written direction; ability to maintain confidentiality; attention to detail; familiarity with various computer applications including Word, Excel and Access; experience in an office environment would be an asset; certification in First Aid, CPR and willingness to complete a Security Training program is also required. Hours of work will mainly be on the weekend (8:00 a.m. – 4:00 p.m., 4:00 p.m. – midnight, or midnight to 8:00 a.m.) however you will also have the opportunity to be scheduled as relief coverage for the occasional day shift from Monday to Friday (8:00 am – 4:00 pm), afternoon (4:00 p.m. – midnight) and night shifts (midnight – 8:00 a.m.). Must be willing to work all shifts.
Candidates who have experience working with a diverse range of people, and who can contribute to the climate of inclusivity at Brescia are encouraged to identify their experiences and potential contributions in their cover letter.
Wisdom, Justice and Compassion are at the core of our Ursuline values. We acknowledge our responsibility to attain a diverse and equitable employment environment that is inclusive of every person. We encourage applications from all qualified individuals, especially those from women, racialized persons / persons of colour, Indigenous persons, persons with disabilities, persons of any sexual orientation, persons of any gender identity or gender expression and others who can contribute to the climate of inclusivity.
We are committed to providing an accessible candidate experience. If you require accommodation for interviews or throughout the recruitment process, please contact Human Resources at bu******@uw*.ca
How to ApplyPlease submit your cover letter and resume in one document (Word or PDF) by May 1,2023 to:
Brescia University College c/o Human Resources Email: firstname.lastname@example.org
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