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25 Apr 2022

Full-Time Environmental Health Assistant

Clark County Human Resources Vancouver, Washington, United States

Job Description

Job Summary

 

The Environmental Health Assistant serves as the first point of contact for Customers (citizens, developers, other County Agencies, professionals, etc.).  Environmental Assistants perform a variety of moderately difficult to complex administrative support activities for Environmental Public Health Programs. They hold exceptional customer service roles contributing to efficient office operations using a thorough understanding of department and County programs and procedures.

 

Qualifications

 

Two to three years of related experience including the full range of office and support functions: telephone, word processing, data entry, printing permits, filing, researching records, and processing payments and cash handling.

 

The ideal candidate will have the following strengths:

  • Ability to understand/explain policies, procedures, protocols to the public.
  • Problem solving skills and ability to research data for customers.
  • Cash handling experience.
  • Strong data entry skills
  • Excellent customer service skills
  • Proficient with Microsoft Word, Excel and on-line databases.
  • Use of conflict resolution skills with co-workers and the public

 

Knowledge of: General office procedures (electronic and in person) and practices of the specialized functions, policies, and procedures of the work unit.

Applicable laws, county codes, ordinances, and policies governing the work of the department and assignment.

Key components of cultural competency; awareness of differences, attitude to examine beliefs and values, knowledge of differences and skills to effectively and appropriately work across cultures.

 

Ability to: Provide technical support and assistance to a wide range of programs and services

Process applications, permits, reports and related paperwork in a timely manner

Communicate with the public, interpreting their needs/requests and appropriately applying program rules, regulations and policies that are necessary for the project at hand

Research records

Process payment applications in person, by mail and electronically

Effectively and respectfully work with persons from diverse backgrounds including; age, color, religion, national or ethnic origin, socioeconomic status, physical characteristics, sex, sexual orientation, gender identity, gender expression, marital status, veteran status, health status, genetic predisposition, political belief, mental, or physical ability; identify the role of cultural, social and behavioral factors in determining the delivery of Public Health services

Research and implement approaches to address problems that consider cultural differences and working with diverse populations; recognize and address discrimination, stereotypes and stigmas in the work environment; recognize features of personal behavior which are affected by culture

 

For complete job announcement, application requirements, and to apply on-line, please visit our website at:

https://www.clark.wa.gov/human-resources/explore-careers-clark-county

Salary Grade: Local 335.700 ($21.31 – $27.27) per hour

How to Apply

For complete job announcement, application requirements, and to apply on-line, please visit our website at:    https://clarkcountywashington.wd1.myworkdayjobs.com/en-US/ClarkCountyJobs

Job Categories: Equal Opportunities. Job Types: Full-Time.

Job expires in 11 days.

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