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1 Feb 2023

Full-Time Enterprise Program Manager

robert.williams2 / Fifth Third Bank – Posted by robert.williams2 Cincinnati, Ohio, United States

Job Description

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.


Partners with Senior Management to identify, prioritize, track, and execute strategic initiatives. This includes clarifying business objectives, building program structure, establishing program / project direction, providing counsel to senior management, directing cross-functional teams, building and maintaining high performing teams, influencing change as well as developing future leaders. In addition, this role is required to direct and oversee the end-to-end program definition and governance, as well as the technology implementation, where applicable. This role will oversee the successful execution of one or many simultaneous strategic initiatives.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.


  • Directly manage the planning and execution of one or many strategic initiatives and/or program work streams.
  • Facilitate prioritization, scope control, and resource allocation decisions with program stakeholders.
  • Provide the required program planning, including challenging financial justification and prioritization of initiatives.
  • Establish and drive the management and communication strategy.
  • Establish and maintain effective program governance to ensure project objectives are met; this is inclusive of driving accountability and ensuring timely completion of deliverables.
  • Manage key program requests and mobilize technology, business and operations to ensure requests are communicated across the enterprise.
  • Manage / oversee execution of cross-functional leads.
  • Identify critical risks and issues and drive issue resolution; escalating to senior management/stakeholders, using contingency planning and demonstrating appropriate risk management.
  • Manage critical project dependencies and ensure that all requirements are syndicated to relevant work streams and business partners.
  • Coordinate effective communication among teams and stakeholders.
  • Drive change across enterprise.
  • Directly manage and indirectly mentor project managers across the division.
  • Ensure that program execution is aligned with business priorities.
  • Design and implement new target operating models where applicable.
  • Ensure projects follow prescribed development life cycle, EPMO methodologies, tools, and processes.


  • Bachelor’s degree in related field required.
  • 5 years of project management/project coordination experience.
  • PMP certification or equivalent experience preferred.
  • 7 years of related business experience.
  • Demonstrated experience in initiating, managing and implementing complex business transformation projects/programs.
  • Strong leadership skills and able to work within a matrixed organization.
  • Strong organization, analytical and problem solving skills; demonstrated ability to think about business problems in new ways and the ability to clarify key issues in complex situations.
  • Operational, risk, and change management skills and experience.
  • Excellent written and verbal communication skills.
  • Strong facilitation, conflict resolution, negotiation and influencing skills required.
  • A proven team player with the ability to partner, maintain and develop relationships.
  • Able to lead and motivate others and thrive in an extremely fast-paced environment.
  • Ability to define and manage expectations while leading multiple concurrent projects/programs.
  • Highly self-motivated; ability to work independently with minimal supervision; self-directed.

Enterprise Program Manager

LOCATION — Cincinnati, Ohio 45202

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

How to Apply

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Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 100,000 and above.

Job expires in 41 days.

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