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5 Jul 2022

Full-Time Engagement Center Director

ymcapkc – Posted by ymcapkc Tacoma, Washington, United States

Job Description

Why Work for the Y?

The YMCA focuses on empowering people in all forms, by improving health and well-being and inspiring action in and across our neighborhoods.

Ignite your Passion, Live the Y Cause, and Join our Team!

Would you like to share your passion for customer service with others? Would you like to use your leadership and development skills to provide a great staff and member experience? As the Member Engagement Director, you will direct all aspects of the member experience with oversight of registration, corporate relationships, and member appreciation.

If hired for this position, you will provide leadership and support for the internal and external member experience and create meaningful relationships that promote growth and development. You will coordinate branch specific events and incentives in order to build retention and enhance member experiences.

In this position, you will develop and maintain collaborative relationships with community organizations. You will also meet performance measurement through annual giving, major gifts, and/or endowment by telling the Y story and raising charitable dollars to fulfill our mission.

Are you a good fit?

  • I have a Bachelor’s degree and/or two years related knowledge and experience that includes supervision, fiscal management, program development, staff and volunteer development.
  • I have experience in sales, customer relations, and marketing.
  • I love working with people.
  • I know how to give great customer service.
  • I am organized, proactive and know how to get things done.
  • I am comfortable on a computer.
  • I am excited to assist the staff leadership team in reaching annual campaign goals through recruiting campaigners, making personal asks and supporting branch events.

Starting Wage: $21.47+ per hour, depending on qualifications

Hours: Full-Time, 40 hours per week

Benefits: Full-time employees are supported with competitive pay and great benefits working at the Y!

  • All YMCA employees receive 50% off YMCA Child Care
  • Family membership for FT
  • YMCA Program and Merchandise discounts (up to 50%)
  • Flexible scheduling
  • Employee Referral Bonus Program
  • Paid Sick Leave + Extended Leave Plan
  • The opportunity to participate in a Retirement Savings Plan
  • Training and Professional Education

How to Apply

Please apply directly via the hyperlink to our application page!

Job Categories: Equal Opportunities. Job Types: Full-Time.

Job expires in 58 days.

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