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7 Oct 2020

Full-Time Employee and Labor Relations Specialist – Posted by Indianapolis, Indiana, United States

Job Description

Carrier is a leading provider of HVAC, refrigeration, fire, security, and building automation technologies. These high-technology products and services enable modern life by delivering efficiency, safety, and security across several platforms.

If you thrive in a fast-paced environment and are looking for an opportunity to develop your human resources career, then we have a great opportunity for you. We are seeking a high energy, self-starter to drive labor relations initiatives and promote a high performance, engaged culture. Our Indianapolis facility is transforming into a furnace center of excellence with focus on innovation, customer experience and talent and we are looking for an individual who is ready to join, contribute and grow during this exciting time!

General responsibilities:
Administer and interpret company policies and the collective bargaining agreement in relation to employee questions, complaints or suggestions
Lead second step grievance hearings and appropriate follow up actions
Conduct timely investigations, prepare documentation and make appropriate recommendations
Implement strategies and programs in partnership with the operations team that increase employee engagement for the hourly workforce
Deliver timely, high quality and impactful hourly employee communications
Utilize critical thinking skills when assessing issues; focusing on creative and fiscally responsible solutions to lead employment cost
Champion ACE/lean initiatives for the HR group at the site and fully contribute as a member of the cell
Proactively identify labor relations issues and themes based on key labor metrics; recommend effective solutions
Support manpower move process and execution
Provide coaching to front line supervisors regarding employee matters, contract interpretation, procedures and activities
The ideal candidate will possess a BS degree in Human Resource Management, Business Management or an applicable field from an accredited university with hands-on experience in the HR function in a manufacturing or distribution setting. A graduate degree in Business or Human Resources is desirable.

Typical educational requirements:
BA/BS degree with 4-7+ years experience

MA/MS degree with 2-5+ years experience

Three+ years of exempt level Human Resources experience with role progression which includes labor relations responsibility
Ability to formulate a successful partnership with labor leadership
Ability to work in a fast-paced and self-directed environment
Strong ability to lead ambiguity in investigating employee and labor relation situations
Knowledge of employment/labor law
Demonstrates analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills
Technical skill and ability to accurately utilize MS Office software application, Outlook, Word, Excel, etc.
Proven ability to influence and work effectively across all levels of the organization
Demonstrates discretion, able to work with sensitive and confidential materials and possess good business judgment
Fast learner, able to readily apply knowledge gained in one situation to others
Highly organized with strong attention to detail, while also able to lead multiple priorities
Strong skill and ability to communicate with a high level of professionalism, transparency, and accuracy across all levels of the organization
Experience in a customer service environment including skills to handle difficult and sensitive manners, while maintaining a high degree of confidentiality
Proven ability to deal with conflict and diffuse difficult situations
Capability to work on tasks where limited written procedures and protocols exist, investigating past practices and determining the best course of action
Superior follow-up and follow-through skills
Additional comments:
Ideal candidates will demonstrate a desire and potential for advancement

The incumbent is this role will be responsible for complying with Carrier’s Code of Ethics, Environmental, Health and Safety (EH&S) policy and applicable regulatory and Company rules and requirements. Carrier is an Equal Opportunity Employer.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time.

Job expires in 66 days.

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