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24 Aug 2021

Full-Time E-Commerce Account Manager

HARP360 – Posted by brittany@harp360.com Atlanta, Georgia, United States

Job Description

E-Commerce Account Manager

Position Overview:

HARP360 (www.harp360.com) is a growing e-commerce fulfillment company seeking candidates to join our Rockstar team.

Our company is dedicated to providing the very best quality of services to our clients while maintaining an enjoyable, inclusive work culture for our employees. This is a complex, fast-paced and rewarding position. This role requires top communication, multi-tasking, project management, and relationship management skills. You must consider yourself nimble and pride yourself in managing multiple tasks in a growing and ever-changing environment.

Responsibilities:

  • Deliver excellent client satisfaction through management of day-to-day client relationships, client communication and project schedules.
  • Serve as a primary point of contact for clients to manage flow of daily orders, update projects, coordinate deliveries, and respond to inquiries promptly.
  • Manage a project from client inquiry to completion.
  • Communicate with wholesale vendors and logistics carriers to ensure timely delivery.
  • Manage orders, rush requests, and tracking through our Order Management System.
  • Listen to client concerns and quickly identify the appropriate course of action with a sense of urgency.

Qualifications:

  • 1+ years as primary contact for clients.
  • Self-Motivated, detail-oriented, and highly organized.
  • Strong multi-tasking skills and the ability to prioritize competing tasks as needed.
  • Experience and comfort with Microsoft Office, Excel and Word. CRM/Software experience a plus.
  • A curious attitude and the ability to self-motivate and learn.
  • Willingness to roll up sleeves; a “can-do” attitude.
  • Possess a blend of analytical and creative ability.

Benefit Overview:

  • Medical, Dental, Vision
  • 401K
  • PTO
  • Team Building / Company Events
  • Casual working environment with relaxed dress code
  • Inclusive work culture
  • Ample free parking

Job Type: Full-time

Salary: $40,000.00-$50,000.00 per year

Schedule:

  • Monday to Friday

How to Apply

We're excited to hear from you! Please send your resume and cover letter to hr@harp360.com or choose the "apply" form on this job post.

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 40,000 - 60,000.

Job expires in 11 days.

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