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4 May 2022

Full-Time Donor Relations Coordinator

PAWS – Progressive Animal Welfare Society – Posted by PAWS Lynnwood, Washington, United States

Job Description

A Northwest leader in protecting animals since 1967, the Progressive Animal Welfare Society (PAWS) shelters homeless animals, rehabilitates injured and orphaned wildlife, and empowers people to demonstrate compassion and respect for animals in their daily lives.

Position Title:                          Donor Relations Coordinator (40 hours/week) 2 Positions Available

Accountable to:                       Donor Relations Manager

Purpose of Position:

The Donor Relations Coordinator (DRC) is the primary position responsible for ensuring the accuracy of data in the donor database, entering daily donations, and producing timely gift acknowledgements.  The DRC is responsible for managing key donor-related data and processes in support of the organization’s fundraising efforts. The ideal candidate will have experience with data management, high-volume data entry and multitasking in a fast-paced environment.

Essential Responsibilities:

Data Entry & Database Maintenance (70%)

  • Data entry and gift processing of all incoming donations into the donor database (Raiser’s Edge) daily, ensuring all transactions are handled in compliance with established internal controls.
  • Produce daily gift acknowledgment letters and tributes cards.
  • Produce daily deposit of donations received, reconcile these gifts, and prepare bank deposits.
  • Prepare deposit vouchers and reports for Finance.
  • Update donor information per requests by donors and staff, as well as maintaining the health of our database by identifying duplicates to merge or purge when necessary.

Other Responsibilities:

Donor Relations Customer Service (20%)

  • Regularly monitor the Donor Relations email inbox and phone line, corresponding and responding to donor inquiries in a timely manner.

Administrative (10%)

  • Maintain specific SOPs for the processing of donations and continually evaluate for efficiency improvements.
  • Provide backup to the Development Administrative Assistant for general tasks, such as picking up and sorting mail from the Post Office and duties related to our Kennel and Wildlife Sponsorship Programs.
  • Perform clerical tasks such as filing, printing, stuffing, mailing letters, managing, and ordering of supplies, and other related tasks as assigned.
  • Assist with special events, such as PAWSwalk and PAWS Wild Night, as needed.
  • May perform other duties as required.

Controls over Work:

The Donor Relations Coordinator works under the general guidance of the Donor Relations Manager and is expected to pursue the established duties with little direct supervision.

Written performance evaluations will be given after the first 90 days and annually thereafter.

Physical Demands:

The work requires long periods of sitting at a desk using a computer, calculator, or other office equipment.

Requirements:

  • High school graduate or equivalent preferred.
  • Minimum one year experience with donor database software and tracking systems, or similar systems required. Experience in Raiser’s Edge strongly preferred.
  • Must be detail oriented and able to enter data quickly and accurately, with a basic understanding of accounting. Data entry and ten-key experience required. High-volume data entry and customer service preferred.
  • Excellent computer skills (Microsoft Office, Internet) required. Experience in Excel preferred.
  • Excellent written and verbal communication skills and be able to represent the mission, goals, and the policies of PAWS in a creative and energetic manner.
  • Have or be able to obtain a valid Washington driver’s license with no major or repeated minor traffic offenses and auto-insurance with required coverage limits.
  • Must have a reliable vehicle to perform mail runs as needed.

Knowledge, Skills & Abilities:

  • Maintain a high level of confidentiality and have a tactful, mature, and sincere attitude.
  • A team player with the ability to also work independently.
  • Excellent interpersonal, organizational, written, and verbal communication skills.
  • Ability to multi-task and to organize work according to flexible needs.
  • Able to work maturely and respectfully with diverse groups of people and maintain high quality of customer service and public relations.
  • Must exemplify the values of the organization in all interactions with coworkers and members of the public, including respect, trust, compassion, commitment, and courage.
  • Must be able to work in a dog-friendly office.

BENEFITS:

Generous benefits available including health/vision/dental/disability/life insurance, 403(b) with Company contribution and match, paid time off, paid holidays, Employee Assistance Program, pet supply discounts, and discounts for veterinary services.

EQUAL EMPLOYMENT OPPORTUNITY:

PAWS is an equal opportunity employer. PAWS employment decisions are made based on merit and business needs. PAWS is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factor. We celebrate diversity and are committed to creating an inclusive environment for all employees. People of Color and Members of the LGBTQ+ community are strongly encouraged to apply.

All PAWS positions receive written performance evaluations after the first 90 days and annually thereafter.

APPLICATION PROCESS:

Please visit our online applicant page to upload your resume & cover letter and fill out the required information.

PAWS | Progressive Animal Welfare Society Job Posting | PAWS

Only Complete Application Packets will receive consideration.

Application materials received by May 16, 2022, will receive priority consideration

Note: Under the provisions of the Immigration and Reform Act of 1986, the successful candidate will be required to provide both evidence of identity and eligibility for employment.

All Offers of Employment are Conditional, based on successful completion of reference and background checks.

 

 

 

 

 

 

How to Apply

APPLICATION PROCESS: Please visit our online applicant page to upload your resume & cover letter and fill out the required information. PAWS | Progressive Animal Welfare Society Job Posting | PAWS   Only Complete Application Packets will receive consideration. Application materials received by May 16, 2022, will receive priority consideration

Job Categories: Equal Opportunities. Job Types: Full-Time.

Job expires in 29 days.

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