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18 Mar 2021

Full-Time Donor Engagement Manager

The Nature Conservancy in Massachusetts – Posted by TNCMeg Boston, Massachusetts, United States

Job Description


Founded in 1951, the Nature Conservancy is a global conservation organization dedicated to conserving the lands and waters on which all life depends. Guided by science, we create innovative, on-the-ground solutions to our world’s toughest challenges so that nature and people can thrive together. We are tackling climate change, conserving lands, waters and oceans at unprecedented scale, providing food and water sustainably and helping make cities more sustainable.  One of our core values is our commitment to diversity. Therefore, we strive for a globally diverse and culturally competent workforce. Working in 72 countries, including all 50 United States, we use a collaborative approach that engages local communities, governments, the private sector, and other partners. To learn more, visit or follow @nature_press on Twitter.


The Donor Engagement Manager reports to the Development Operations Manager and works on a variety of donor engagement activities in support of advancing major donor fundraising strategies for the Massachusetts Chapter. The Donor Engagement Manager is a critical link between Marketing/Communications and Development, bridging engagement and communications strategies from major donors to members in Massachusetts. Additionally, they will provide high level administrative support to the Massachusetts Director of Development.



  • Partnering with the development team, create and execute an annual, comprehensive plan for Massachusetts donor engagement and stewardship.
  • Collaborate with the Development team to meet event, donor discovery, stewardship and engagement goals and evaluate return on investment. Plan and execute events and tailor follow up.
  • Proactively identify and create special engagement and stewardship opportunities to support building a pipeline of new major donors.
  • Coordinate and create donor collateral such as videos, photobooks, presentations, cards and invitations, and e-blasts.
  • Maintaining an Engagement and Communications calendar.
  • Plan and execute stewardship for Massachusetts Legacy Club members.
  • Use TNC’s fundraising management system (BBCRM) to produce donor lists, enter engagements, and perform analysis.
  • Provide administrative support to the Director of Development (DoD) including travel arrangements, calendar management, processing expenses, logistics/production of donor meetings and short-term project management as needed. Communicate on behalf of the DoD with staff across the Conservancy; as well as with donors, vendors, and business relations. Support the DoD in managing stewardship plans for their top donors.
  • Partner with fundraising, marketing, and conservation staff to stay current on conservation strategies and messaging.
  • Coordinate and distribute donor communications and marketing collateral.
  • Track internal and external fundraising, events, and stewardship best practices to improve Massachusetts donor engagement.
  • Additional duties as needed.



  • Engage with trustees, staff, donors, and vendors. Act independently on assigned tasks and exercise independent judgment based on analysis and experience.
  • Apply established processes and practices and may create new ones to improve overall team effectiveness.
  • Coordinate projects with several variables, work within a defined timeline and budget.
  • Communicate and/or distribute information to assist staff in making decisions, solving problems, and improving workflow.
  • Does not supervise any staff, but may supervise interns, volunteers, and/or temporary staff.
  • Ensure compliance with TNC policies and procedures, and external (donor/legal/IRS) requirements.
  • Financial responsibility includes working within a budget, processing invoices and transfers, and contracting with vendors.
  • Travel and work flexible hours as needed.
  • Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain.
  • Work is diversified and may not always fall under established practices and guidelines.



  • Bachelor’s degree and 2 years’ experience or equivalent combination.
  • Experience building relationships with staff, customers or similar.
  • Experience generating reports and interpreting data.
  • Experience in business writing, editing, and proofreading.
  • Experience working across teams.



  • Experience with high-level event planning and execution.
  • Ability to write and edit written materials for use with donors, members, and special events.
  • Ability to set priorities, manage diverse activities, and meet deadlines.
  • Experience with Adobe InDesign or other graphic design software.
  • Multi-lingual skills and multi-cultural or cross-cultural experience appreciated.
  • Interest and ability in incorporating a diversity, equity, and inclusion lens when communicating and decision-making.
  • Ability to implement processes and strategic program goals.
  • Ability to coordinate projects and work under pressure.
  • Ability to use existing technology to achieve desired results.
  • Experience with database administration and spreadsheet software, including managing, tracking and analyzing data.
  • Strong organization skills, accuracy, and attention to detail.
  • Experience working with virtual colleagues and teams.
  • Experience, coursework, or other training in fundraising principles and practices.
  • Demonstrated experience using diplomacy and tact to build strong relationships.

How to Apply

To apply, please visit and search for job# 49530. Submit resume (required) and cover letter separately using the upload buttons. Applications will be reviewed in the order they are received; the position will remain open until filled.

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 60,000 - 80,000.

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