Job Description

November 2021
Title: Donor Engagement Associate or Manager
Department: Development
Status: Full-Time, Non-Exempt Position: $28-33 per hour (D.O.E.)
Location: San Francisco, CA

Position Description

NCLR is an LGBTQ civil rights organization working at the intersection of gender, racial and economic justice.

This is an opportunity to work closely with a committed donor base and community and a passionate and dedicated team that values humor, hard work, and justice. The Donor Engagement Associate reports to the Director of Philanthropy and is responsible for overseeing all aspects of NCLR’s annual fund program, including direct mail and online giving, sustainers and workplace giving. Additionally, the Donor Engagement Associate will work with the entire development team on events, donor outreach, and creative models for fundraising growth and cultivation. This position works closely with the Associate Director of Philanthropy, Philanthropy Coordinator, and Database Administrator to ensure success in NCLR’s major donor program and annual giving program. This position requires travel.

This is a full-time, non-exempt (hourly) position. NCLR is working remotely at this time and we anticipate being back in our San Francisco office in early 2022.

Key Responsibilities

• Engage with donors and investors by building relationships, communications outreach, personal touches and opportunities for involvement. For example, develop a 12-month schedule for donor outreach including email, direct mail, events and regular donor engagement points and make regular calls to thank our donors for their support of our work.
• Play a key team role in creating an annual donor outreach plan, including digital, direct mail, social media, events and cultivation opportunities. For example, plan a Give OUT Day campaign for social media and email, using client stories to demonstrate the lift changing work of NCLR.
• Oversee all administrative aspects of identification, cultivation, solicitation, recognition and stewardship of all individual non-Anniversary Circle donors (major donors), including Impact Club (monthly donors), workplace giving and legacy donors.
• In collaboration with outside direct marketing consultants, manage the planning and implementation of all annual direct mail.
• Create email campaigns, engagement and outreach and thank you experiences for donors.
• Use internal data to analyze, evaluate and prepare reports on progress and success of individual giving against annual goals.
• Ensure related donor information and fundraising activities are accurately recorded in the organization’s donor database (Raiser’s Edge NXT) in a timely manner.

Working with NCLR’s Development Team

Fundraising is only part of what we do – the Development Team has a prominent role in how NCLR presents itself to the community, to our donors, to our movement and our allies. We are a fast-paced team interested in creative collaborations. We have the unique opportunity to connect with the individuals who support NCLR’s work every day. All members of the Development Team have an active role in relationship building with our supporters. Last year, NCLR welcomed our new Executive Director, Imani Rupert-Gordon, to lead the organization into this next chapter. Under her leadership, NCLR is pushing our work further in the direction of equity. NCLR turns 45 in the year ahead, and we have big plans for celebrating this milestone. We are getting creative about connecting with our donors, meeting and reaching new donors, telling our story and cultivating resources to support our movement for LGBTQ justice. Joining the Development Team means you are interested in stretching the possibilities, that you see fundraising as a vital part of an organization’s sustainability and that you share our vision of LGTBQ justice through an intersectional feminist lens rooted in equity.

Wages and Benefits

This is a full time, non-exempt position with an hourly wage range of $28-33 per hour. Travel time is paid at San Francisco minimum wage (currently $16.32 per hour). Excellent benefits include medical, dental, and vision insurance with a low-cost share for employees, including generous coverage of reproductive healthcare and transition-related care services; vacation and holidays; eligibility to participate in a 401(k) plan; short-term and long-term disability insurance; life insurance; flexible spending pre-tax plans for qualified medical and child daycare expenses; and commuter pre-tax benefits.

Qualifications

• 3-6 years of experience planning and management of fund development programs.
• Strong creative skills. Writing skills are a plus.
• Knowledge of online giving, marketing, social media and website content management systems.
• Comfort with databases such as Raiser’s Edge and/or equivalent systems preferred.
• Strong understanding of nonprofit development and donor relations.
• Passion for social justice and a belief in the importance of philanthropic partnerships.
• A demonstrated awareness of and commitment to intersectional advocacy and broader social justice issues, including racial and economic justice, feminism, reproductive justice, and an understanding of the multiple communities NCLR represents.
• Knowledge of and interest in trends and changing landscape in philanthropy.
• Excellent project management skills; able to balance multiple competing priorities.
• Excellent organizational skills and attention to detail required.
• Resourceful.
• Excellent communication skills; diplomatic.
• Ability to maintain a healthy sense of humor in a fast-paced environment.
• A team player who is willing to take on additional duties and responsibilities as needed.
• Willingness to travel and to work alternative hours on occasion.

EOE Statement

NCLR is an equal opportunity employer. NCLR is committed to providing a work environment free of harassment, discrimination, retaliation, and disrespectful or other unprofessional conduct based on sex, sex stereotype, race, color, creed, gender, gender identity, gender expression, religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, medical condition, genetic information, sexual orientation, weight, height, military or veteran status, or any other characteristic or status protected by federal, state, or local law. This policy applies to all employment practices including hiring, benefits, promotions, training, disciplinary action, and termination.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The National Center for Lesbian Rights affirmatively values diversity and seeks to hire staff that reflects the diversity of our communities. Transgender people, non-binary people, intersex people, people of color, formerly incarcerated people, and people with disabilities are particularly encouraged to apply.

NCLR provides reasonable accommodations for the application, interview, or any other aspect of the employee selection process to applicants with disabilities. Please email eb******@nc*******.org to request an accommodation.

How to Apply

Job Categories: LGBT. Job Types: Full-Time. Job Tags: development, Donor Engagement, and Fundraising. Salaries: 60,000 - 80,000.

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