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19 Sep 2022

Full-Time Domestic Violence Clinical Services Manager

Community Health Action of Staten Island – Posted by CHASI Staten Island, New York, United States

Job Description

Title:  Domestic Violence Clinical Services Manager

Department:  Prevention & Intervention

Reports To: Vice President, Prevention & Intervention

Location:  26 Bay Street, Staten Island, NY 10301

Position Status: Full-Time

FLSA Status: Exempt

Pay Rate: $60,000-65,000 annually, commensurate with experience; excellent benefits package

Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI serves the most vulnerable individuals, families, and communities with critical services and programs. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – the poor and working poor, low income people with chronic illnesses, persons with criminal justice involvement, substance users, domestic violence survivors, people of color, and the LGBTQ community.


The Domestic Violence Clinical Services Manager will plan, organize, and lead structured counseling and care coordination activities for clients.  This includes comprehensive clinical assessment, treatment planning and implementation, safety planning and short-term group and individual trauma-informed counseling/educational services. The Domestic Violence Clinical Services Manager will also screen and assess for client’s sexual health risks and provide prevention education in order to increase clients’ awareness on PEP and PrEP (post and pre-exposure prophylaxis) interventions and create safety planning around sexual health risks. Domestic violence and trauma services are co-located. Services are provided at two different locations, including 26 Bay Street Site as well as the Staten Island Family Justice Center (FJC).


  • Supervise Domestic Violence (DV) Counselor and facilitate weekly team meeting with DV-focused prevention case management and DV staff.
  • Conduct initial comprehensive intake screening, psychosocial, safety planning, and risk assessments.
  • Administer trauma-informed screening tools.
  • Oversee treatment planning and treatment plan execution.
  • Conduct individual and group supportive counseling sessions.
  • Provide strengths-based & trauma-related short-term counseling supportive services.
  • Coordinate services designed to integrate substance abuse treatment, mental health, and other recovery support services for all program participants.
  • Screen and assess for sexual health risks; conduct safety plan addressing sexual health needs including prevention education and linkage coordination to PEP/PrEP services.
  • Conduct regular, comprehensive client documentation reviews for quality and completeness.
  • Monitor trends in program performance, including client engagement, chart documentation, and referral management. Develop action plans to ensure that performance goals are met when needed.
  • Conduct ongoing QA/QI activities and ensure that clients records reflect appropriate level of quality and engagement.
  • Track and Monitor DV data and complete monthly and other funder reports.
  • Implement and monitor conferences to foster communication between program staff and the Family Justice Center.
  • Provide regular supervision to DV Counselor; manage personnel needs, including collaborating with Human Resources on recruitment, orientation, evaluation and corrective action, as needed.
  • Direct and monitor training plans for DV Counselor staff, including both internal training and outsourced instruction.
  • Attend/facilitate department meetings, trainings, and contractor-facilitated provider meetings.
  • Complete internal and external reports detailing programmatic activity as requested for CHASI Sr. Management and/or funders.
  • Perform all functions in alignment with CHASI’s Mission, Vision, and Core Values.
  • Other duties as assigned.


  • LMSW, LMHC, or related degree/licensure required.
  • At least 3 years of experience providing mental health and/or substance use services to the target community required.
  • At least 1 year of experience supervising staff and/or managing programs.
  • Bilingual (English/Spanish) fluency preferred.
  • Effective oral & written communication skills.
  • Strong organizational & problem-solving skills.
  • Ability to adapt to multiple and changing priorities.
  • Previous experience in trauma informed care & case management is strongly preferred.
  • The ideal candidate will be a problem solver, creative, and culturally sensitive to diverse needs of community.
  • The candidate will have the ability to assume leadership roles.  Teamwork and ability to work with others essential.
  • Willingness to preform home visits to clients who are home-bound.
  • Ability to work evenings and/or weekends required.

Please Note: As a public health organization, Community Health Action of Staten Island is now requiring all employees to be vaccinated against COVID-19 unless they have a qualified medical exemption; if selected for the role you must have at least one dose of the vaccine to begin employment.

CHASI is an equal opportunity employer and is committed to hiring and supporting a diverse staff. People of color, LGBTQ, women, and people with disabilities strongly encouraged to apply. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, disability or marital status.

How to Apply

To apply, please e-mail your resume, with the job title in the subject line, to

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 60,000 - 80,000.

Job expires in 17 days.

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