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6 Jul 2021

Full-Time Director of IT

Springboard Collaborative – Posted by Springboard Collaborative Anywhere

Job Description

About the opportunity

Springboard Collaborative invites talented and passionate candidates to apply for the position of Director of IT. The Director of IT will be responsible for maintaining, enhancing, and securing all of Springboard Collaborative’s IT and integrated systems. A successful candidate will be creative, communicative, proactive, strategic, team-oriented, and will have a can-do level of enthusiasm.


The Director of IT will report to the Vice President of Engineering, Systems, and Products and work as part of the Engineering, Systems, and Products (ESP) team at Springboard Collaborative. This is a great opportunity to support an entrepreneurial team in maximizing the impact of a rapidly growing organization.


What we’re looking for in a candidate:

  • Strategic thinking and visioning: Able to see and communicate the big picture in an inspiring way. Determines opportunities and threats through comprehensive analysis of current and future trends.
  • Creativity and innovation: Generates new and innovative approaches to problems.
  • Enthusiasm: Exhibits passion and excitement over work. Has a can-do attitude.
  • Communication: Speaks and writes clearly and articulately.
  • Team-player mindset: Reaches out to peers to establish an overall collaborative working relationship.
  • Proactivity: Acts without being told what to do. Brings new ideas to the company.



Ensure data security and privacy

  • Apply expert knowledge of system security concerns to proactively address infrastructure vulnerabilities.
  • Ensure Family Educational Rights Privacy Act (FERPA) and other data security compliance polices.
  • Support the creation of tech policies and budgets; make budgetary decisions; communicate about financial decisions.


Maintain Springboard systems

  • Project management and coordination of systems projects.
  • Explore whether Springboard needs internal IT infrastructure, maintain the servers.
  • Manage vendor relationships; license negotiation, purchasing, and maintenance.
  • Advise on questions about dashboards, reports, modifications, customizations.
  • Explore new technology and make recommendations for new systems.
  • Act as systems liaison with other team members.
  • Make recommends on new technical product services to ensure Springboard’s IT infrastructure meets organizational objectives.
  • Lead in integrating new applications and technologies into current systems, especially Salesforce integrations.


Lead the Systems and Support team

  • Develop and train internal staff on system utilization, namely Systems Coordinators and Program Directors
  • Coaching of ESP team members
  • Directly manage Systems Coordinators, Customer Support Coordinators, and the Systems Administrator


While this description is meant to provide an overview of the responsibilities of the Director of IT, we are seeking candidates who demonstrate flexibility and can adapt to evolving needs in an entrepreneurial environment.


Required skills, qualifications, and characteristics:

  • Background in systems infrastructure.
  • 5-7 years of experience in direct IT budget management and systems management.
  • Minimum 2 years of managing a team of direct reports.
  • Prior experience evaluating and selecting tools and systems.
  • Strong scripting and coding experience (Shell, Python).
  • Working knowledge of cloud-based systems (Azure, Google Cloud, and AWS).
  • Strong written, verbal, and presentation skills.


Preferred skills, qualifications, and characteristics:

  • Salesforce experience and expertise



This is a full-time, exempt position offering benefits and a salary within the range of $98,000 to $104,000 commensurate with Springboard Collaborative’s Director-level compensation band.

  • 20 days PTO – full balance upon hire
  • 10 paid holidays
  • Dental, vision, life insurance, and short- and long-term disability insurance are 100% covered by SBC
  • 6% 403(b) match contribution upon 6 months from hire
  • 403(b) benefit for student loan repayment
  • Stipend (currently $4,100) available to those who waive healthcare coverage from Springboard
  • $100 Monthly phone bill reimbursement
  • Technology allowance
  • Professional Development allowance
  • 12 weeks paid parental leave for those employed for at least 6 months




Springboard Collaborative’s headquarter office is in Philadelphia, PA. Although applications are welcome from any location, preference will be given to candidates who live in or are able to commute to Philadelphia. Due to the COVID-19 pandemic, all Springboard Collaborative offices are closed for the time being.


About Springboard

Children typically spend 75% of their waking hours outside of the classroom, yet our education system does shockingly little to capture instructional value from that time. Parents’ love for their children is the single greatest—and most underutilized—natural resource in education.

Springboard Collaborative has cracked the code on activating and equipping low-income parents to teach at home. Since launching 8 years ago, we have grown Springboard’s reach from 40 to nearly 15,000 students across 22 cities and 700+ schools. Amidst rapid growth, Springboard consistently delivers best-in-class results. Students average a 3-4-month reading gain during each 5 or 10-week cycle, closing the gap to grade-level performance by more than half. Weekly family workshops average 91% attendance. Springboard’s work has recently been featured by ForbesNPR, and the New York Times.

How to Apply

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Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 80,000 - 100,000.

Job expires in 6 days.

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