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4 Dec 2020

Full-Time Director of Human Resources

Family Eldercare HR – Posted by Family Eldercare HR Austin, Texas, United States

Job Description

The Director of Human Resources leads all human resource functions for Family Eldercare to support and enable the strategic and operational performance of the organization. In conjunction with the CEO and leadership team, the HR Director develops a comprehensive human capital strategy for the organization that is in alignment with the Mission, Vision and Values of Family Eldercare. This is done with a focus on attracting, developing and retaining the quantity and quality of talent required to achieve organizational goals.

The Director is knowledgeable about the organization’s goals and operations and serves as a trusted business partner and active member of the leadership team. The HR Director provides both strategic and operational human resources support to the organization through the effective design and delivery of human resources policies, programs, systems, processes and services that include recruiting, onboarding, compensation, benefits, performance management, learning and development, workforce planning, diversity and inclusion, recognition, employee engagement and communications, legal and regulatory compliance and recordkeeping, and HR metrics.

Essential Duties and Responsibilities:
• Promote the Mission, Vision, and Values and standards of conduct.
• Ensure design and delivery of quality, cost-effective human resources management policies, programs, processes, systems, and services to all leaders and employees, including compensation, benefits and paid time off, staffing/recruiting, onboarding, performance management, recognition, employee relations, corrective action, wellness, employment records, legal and regulatory compliance, recognition, diversity and inclusion, employee engagement and communications, HR metrics, and learning and development.
• Coach leaders and employees about employment guidelines and ensure prompt, satisfactory resolution of validated issues/concerns/problems.
• Develop appropriate communications, training, and support to engage and retain employees and leaders.
• Enable recruiting functions through applicant screening, coordination of interviews, and selection support.
• Plan, deliver and facilitate employee orientation, conduct exit interviews, process employee action paperwork, and advise managers in employment decisions.
• Support all levels of organization management through such activities as supervisory training, development and communication of leadership policies, practices, and guidelines; consult with and advise supervisors on employment practices.
• Maintain human resources information that complies with government reporting guidelines by tracking hires, promotions/demotions, transfers, performance evaluations, compensation practices, recognition, training, safety, and harassment. Utilize the HR information system to identify trends and analyze data for insight into engagement, retention, learning, and other priorities.
• Oversee the administration of benefits and time off programs through identification of employee benefit need/preferences, collaboration with insurance and benefit broker providers, market analysis, cost-effective recommendations to leadership, employee benefit communication, processing of new enrollments, changes, terminations, and invoice reconciliation.
• Design and implement leadership development program, including creating, coordinating, and delivering training content.
• Administer the performance evaluation process and total compensation programs to ensure effectiveness, compliance, and equity within the organization.
• Develop and implement strategies for employee recruitment and diversity, including updating job advertisements in various media, identifying and developing community contacts, and making presentations at local schools or job fairs.
• Respond to inquiries from employees or leadership regarding policies, procedures, and administrative programs.
• Stay abreast of best practices and emerging trends in the field to remain compliant with employment laws and regulations while ensuring competitive total rewards.
• Interpret, and, in consultation with legal counsel as appropriate, provide guidance on employment policies, procedures, and regulatory compliance.
• Identify training and development opportunities and collaborate with facilitators, both internal and external, to meet leadership and employee needs.
• Effectively propose and manage the HR budget and other resources.
• Perform special projects as assigned.

Education and/or Work Experience:
• Bachelor’s degree in Human Resources Management, Business Management, or related field required; advanced degree in HR Management, Business Management or related field preferred.
• Nonprofit experience preferred.
• PHR or SPHR certification preferred.
• Minimum 7 years of human resources professional (exempt) experience is required, including advanced generalist skills and proven ability to manage both day-to-day HR operations and to navigate organizational issues.
• Minimum 5 years’ leadership/supervisory experience.

Knowledge, Skills, and Abilities:
• Experience in multiple human resource functions including employee relations, workforce planning, recruiting and staffing, diversity and inclusion, performance management, leadership and staff development, employee engagement, employee communications, compensation, benefits, etc.
• Ability to grasp and interpret the organization’s mission, vision, values, and services.
• Energy and ability to innovate, collaborate, problem-solve and champion change both within the human resources function and with stakeholders across the organization.
• Impeccable integrity and judgment; ability to both inspire trust and be trustworthy.
• Presence and maturity to influence and/or lead others internally as well as to represent the organization positively in the greater Austin community.
• Ability and desire to learn the operations of the organization, think strategically, and operate tactically in a dynamic, mission-focused and service-oriented environment.
• Proficiency analyzing data/metrics and using them to plan and improve.
• Competent use of Microsoft Office and ability to learn and utilize HR/payroll information systems.
• Excellent written, verbal, and interpersonal communication skills. Ability to interact effectively with all levels of the organization. Sensitive to various ethnic, social, cultural and professional backgrounds.
• Ability to manage projects and serve as a collaborative member of multiple teams and task groups.
• Confident, empowering, and positive in coaching and training staff.

Working Conditions/Physical Requirements:
• Work occurs in both office settings and off site, conducting human resources services.
• Off site visits may include other FEC facilities, non-profit organizations, Human Resource Management Associations and Groups, and others related to providing HR services. Requires a significant amount of face to face interaction and phone contact with employees, volunteers, and outside professionals.
• Ability to safely and successfully perform essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
• Must be able to lift and carry up to 20 lbs.

How to Apply

Please email your resume to

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 60,000 - 80,000.

Job expires in 35 days.

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