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8 Apr 2022

Full-Time Director, Juvenile Services Division

Multnomah County Dept of Community Justice – Posted by DannyF Portland, Oregon, United States

Job Description

Director, Juvenile Services Division (DCJ)


DCJ Division Directors provide key leadership for the department and are assigned to one of three different divisions: Adult Services, Juvenile Services, and the Director’s Office. While the immediate position is with the Juvenile Services Division (JSD), the person hired could be moved in the future to Adult Services depending on the business needs of the department.


The Director for the JSD crafts, lobbies for, and manages a $30 million dollar budget with approximately 150 staff and supervision of approximately 1,000 justice-involved youth and families annually in the community and in secured custody.


The JSD Director exercises responsibility for making decisions that affect the direction of both the department and division and is responsible for program outcomes. They develop, direct, and implement programs critical to the department and JSD, and are responsible for functions and resources associated with their assigned area. The JSD Director reports directly to the DCJ Department Director.


Primary responsibilities of this position include:


Provide Leadership and Direction

  • Articulate a sense of direction through a clear, realistic vision to create change in the juvenile justice system that serves the interests of multiple stakeholders – employees, the public, justice-involved youth and their families, victims/survivors, community providers, schools, the judiciary, attorneys, law enforcement, state agencies (Oregon Youth Authority (OYA), Oregon Department of Human Services (ODHS), Oregon Health Authority (OHA)), and other youth-serving agencies. Communicate the vision and its direction with credibility to key stakeholders at every opportunity.
  • Provide leadership, operational oversight, and advocacy for the daily operations and administrative functions of the Juvenile Services Division (JSD); develop and implement program and strategic planning; implement and oversee the development of division policies, procedures and business practices.
  • Work with managers and staff at all levels of the organization to explore solutions, resolve problems, redistribute current resources, and adjust priorities to meet the changing program needs of the department in an effort to accomplish goals and meet department benchmarks.
  • Direct and approve through subordinate managers the planning, prioritizing, assigning, supervising, training and review of the work of a diverse workforce; act as a resource and provide direction, guidance and leadership to staff; advise on more complex and sensitive concerns and issues; select, direct and manage the work of consultants.
  • Provide direction and oversight of evidenced based practices that are proven to be effective in the juvenile justice system; promote and lead system reforms such as the Juvenile Detention Alternatives Initiative (JDAI), Transforming Juvenile Probation, Restorative Practices, and Reducing the Use of Isolation in Detention.
  • Conceptualize and develop innovative and more effective services in collaboration with various agencies, system partners and stakeholders; develop procedures to implement new and/or changing regulatory requirements and state laws.
  • Take the lead role in managing secured detention services for youth, including managing capacity and reducing overall reliance on detention.

Networking and Collaboration

  • Serve as a member of the department’s Executive Management Team as a principal advisor and participant in decision-making processes where policy, budget, and other decisions are made that impact the entire department.
  • Foster positive relationships and collaborate with two unions to build partnerships between management and labor.
  • Serve as a member of the Local Public Safety Coordinating Council (LPSCC) Executive Committee and a member of the Child Abuse Multi-Disciplinary Team (MDT) Executive Committee; provide expert guidance on the juvenile justice system to other departments, the general public, and/or outside agencies; represent the County to the public, elected officials, other agencies, governments. and organizations including making presentations, participating in meetings, and conducting community outreach; act as a representative on committees, interagency task forces, and special projects.
  • Develop collaborative working relationships with youth-serving community partners and state agencies around assessment and case planning to improve outcomes for youth under DCJ’s supervision.
  • Coordinate and collaborate with the Department of County Assets/Facilities Property Management to maintain and enhance the physical environment of the Juvenile Justice Complex and specifically the juvenile detention facility.
  • Interact and network with other juvenile justice professionals and politicians/ elected officials/legislators throughout the State of Oregon and the nation in an effort to identify evidenced based practices and to incorporate those practices into the department, County, and public safety continuum of services.

Quality Assurance, Analysis of Performance Data, Realignment, and Budget Adjustments


  • Develop, implement and maintain quality management and change management plans and systems to ensure compliance and achieve performance measures and outcomes.
  • Recommend and establish administrative controls and improvements; collaborate with DCJ Research and Planning (RaP) team to develop tools and resources (e.g., reports, dashboards) to monitor division programs and outcomes.
  • Evaluate goals, objectives, priorities and activities to improve performance and outcomes.
  • Maintain oversight of evidence based practices, outcome measures, and division benchmarks to ensure the department is deepening efforts in researched based practices.
  • Analyze and review federal, state and local laws, regulations, policies and procedures in order to ensure compliance; conduct analysis on best practices and trends, and formulate and implement recommendations.
  • Oversee/lead the development and administration of the division budget, including the forecasting of additional funds needed for staffing and resources, expenditures, and recommend mid-year or other adjustments.
  • As a member of the Executive Management Team, coordinate the finalization of budgets to ensure the timely submission of the department budget.
  • Monitor budgets and spending to ensure adherence to County finance rules.
  • Develop justifications for budgetary recommendations and/or adjustments.
  • Identify, obtain and manage funding from grants and community partners; participate in the interpretation, negotiation, management and enforcement of contracts and grants.


Multnomah County is actively recruiting persons from diverse backgrounds to enhance service delivery to our diverse community. Our commitment to exceptional customer service relies upon a team-oriented workplace and a continuous quality improvement environment.



The successful applicant will be able to demonstrate expertise in the following areas:



  • Leadership – Able to engage and work with community partners and external stakeholders. Effectively delegates to employees, broadens employee opportunities, acts with fairness toward direct reports, and hires talented people for his/her team. Uses effective listening skills and communication to involve others, build consensus, and influence others in decision-making.
  • Culturally Competent – Demonstrates acceptance, commitment, and unconditional regard when working with others. Is empathetic and able to accurately perceive the feelings and meanings behind what is being expressed. Strives for congruency with others through interactions that are open, spontaneous, and genuine. Demonstrates awareness of own biases and recognizes the ways in which they are different from others. Continually develops the ability to share those differences in a non-judgmental way. Adjusts own style to effectively communicate across cultural boundaries. Has a working knowledge of norms and expectations as it applies to communicating with others during the course of their work. Attempts to initiate positive contact with people different from themselves.
  • Building Relationships – Understands relationship-based cultures and builds diverse relationships to achieve innovative/creative approaches to work. Techniques include outreach, creating strategic alliances, community building, networking, partnering, team building, giving and receiving feedback, and bridging differences with effective communication.
  • Resourcefulness – Thinks strategically and makes good decisions under pressure. Sets up complex work systems and engages in flexible problem-solving behavior. Works effectively with senior and executive management in dealing with the complexities of the management job. Breaks out of the conventional view and does not assume that the organization will do something the same way, because “it’s always done it that way.” This is done through an attitude of continuous quality improvement, looking at evidenced based, best/proven, and promising practices, and thoughtful experimentation with new approaches.
  • Change Agent – Effectively manages and leads changing issues, processes, systems, and workforce. Skills include knowledge of change and change processes, long-range planning, awareness of internal and external causes of change, and ability to deal with both task and people issues related to change (e.g. emotional support, crisis management, transitions, conflict resolution, facilitation, selling change to the skeptic, etc.).


  • Inspires others to invest resources in establishing and maintaining best practices in DCJ and throughout the public safety continuum of services.
  • Ensures the flow of information within DCJ and to our community partners.
  • Creates an atmosphere of trust, openness, and inclusiveness.

Individual Characteristics:

  • Fosters high standards of ethics and integrity.
  • Treats others in a fair and ethical manner.
  • Expert listener, communicator, and facilitator.
  • Deals effectively with pressure.
  • Maintains focus and intensity and remains optimistic and persistent.
  • Inspires others to succeed.
  • Demonstrates corporate responsibility and commitment to public service.

To see the full job posting and how to apply, please visit our website:–Juvenile-Services-Division_R-7640

Workforce Equity:  At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.


Vision ~ Community Safety through Positive Change 

The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department’s commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county’s highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.

The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 permanent, on-call, and temporary employees. The Department supervises approximately 7,600 adult probationers and parolees and those defendants requiring pretrial services. DCJ’s Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for approximately 360 youth on formal and informal community supervision.

More general information about the Department of Community Justice including our mission, vision, and strategies can be found at:

The Department of Community Justice’s Strategic Plan (Executive Summary and Full report) can be found at:

COVID-19 Vaccination Requirement: To protect the health of the community and employees, Multnomah County requires employees to be fully vaccinated against COVID-19 or have an approved medical or religious exception as a qualification of employment.

The rule applies to all employees, as allowable by law. Candidates who receive an offer of County employment must provide proof of vaccination upon hire or submit an exception request prior to their start date.


Diversity and Inclusion: At Multnomah County, we don’t just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.



How to Apply  

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: #management, civil service, corrections, juvenile justice, leader, social service, and trauma informed. Salaries: 80,000 - 100,000.

Job expires in 36 days.

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