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17 Oct 2020

Full-Time Dining Room Supervisor, Riverbend

Kohler – Posted by KohlerHRE Kohler, Wisconsin, United States

Job Description

Dining Room Supervisor, Riverbend

Location: Kohler, WI

Our Riverbend team leads a members-only club offering golf, dining, lodging and spa benefits in a 16th-century English Tudor-style mansion overlooking the Sheboygan River.

Specific responsibilities of the Dining Room Supervisor include:
* Provide daily communication to maintain continual flow of effective communication.
* Assessing needs of staffing required; hiring and on-boarding of new associates, hands-on involvement in staff service training.
* Processing terminations of associates and carrying out disciplinary action when necessary, according to company Human Resource guidelines.
* Review all proposed menus and wine lists for content balance, pricing, and presentation before submitting for General Manager approval
* Develop and construct annual F&B financial plans for revenue and expenses with General Manager-Riverbend.
* Co-ordinate innovative program of member activities involving F&B, i.e. wine tastings, cooking classes, specialty theme nights, specialty food menus, etc. to increase member participation and club revenues.
* Manage dining room reservations and orchestrate dining room or event set-up and tear down with service staff and guest service team
* Train in-room food service delivery and standards to butlers to provide a unique club dining experience in guest rooms.
* Maintain Infogenesis POS System to ensure proper pricing, reporting, and service and SMS Host Dining Reservations System to ensure proper yielding of dining rooms.
* Maintain Unifocus and Workbrain Software Scheduling and Payroll to ensure timely and accurate payment of associate wages and salaries. Approve weekly time logs for associates, pull reports for hours in order to process service charge pool on a weekly basis
* Maintain Eatec Inventory Control system for appropriate purchasing and cost of sale control by keeping inventory levels within planned margins. Actively manage the financial performance of the Food & Beverage areas to achieve pre-set financial plans and benchmarks, especially costs of sale.
* Schedule hourly service staff members by operational demands to insure quality service standards, yet maintain labor performance guidelines.
* Conduct china, glass, and silver and linen inventories at least twice per year to establish losses and need for future purchases in alignment with the Financial Plan.
* Maintain supplier relationships with all approved Kohler vendors, insuring best quality, best prices on all food, beverage and new food and beverage service products.

* High school diploma required – 2 year associate degree preferred
* Minimum of 2-3 years experience in fine dining restaurant service and facility management required
* Extensive knowledge of fine wines and spirits including grape and grain varieties, geographical regions, styles and production methods. Ability to train associates to high levels of knowledge and make recommendations to members about wine and spirit selections
* Food Manager Certification required or completion of this certificate within six months of employment.
* Relevant coursework in Wine Education, Responsible Beverage, Sanitation, and Supervision preferred.
* Some culinary experience preferred

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Why Work at Kohler Co.?
Kohler Co.’s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us
Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or veteran status. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.

We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .

How to Apply

Application URL:

Job Types: Full-Time.

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