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14 Apr 2022

Full-Time Design Director

Blink – Posted by JBeery United States

Job Description

Looking for a design leadership role flush with variety, impact, and big ideas? Our design team is growing! We are hiring Design Directors to lead our multidisciplinary project teams, so that we deliver great experiences for users, positive outcomes for our clients, and outstanding work that we can all be proud of! Sometimes you’ll be deep in the work, directing a single project; other times you’ll be guiding strategy and ensuring quality across 2-3 projects. In all cases, you’ve got a love for the fast pace and collaborative nature of client-facing agency work, and you get excited by empowering your team and guiding their effort and helping grow existing accounts and partnerships as opportunities arise.
Do you thrive on leadership opportunities? Design Directors at Blink also manage and mentor a small team of designers, working with them to set goals, improve their skills, and grow their careers through project work and beyond. And of course, recognize and celebrate them. As part of our leadership team, you’ll also help innovate and troubleshoot challenges related to delivery excellence, hiring, team growth.
This Director role requires experience in all phases of product design, from discovery and workflow definition to handoff of detailed specifications to development teams. We’re eager to meet with folks with consulting experience as well as experience working on product lifecycle from kickoff to shipping.
 Please include your design portfolio in your application. Your portfolio should showcase design leadership in terms of creativity, craft, user-centered design methods, an ability to iterate broadly, final design solutions, and presentation/storytelling.
Please include your design portfolio in your application. Your portfolio should showcase creativity, craft, user-centered design methods, the ability to iterate broadly, and final design solutions.
A note about location: Blink has offices in California, Colorado, Massachusetts, Texas, and Washington. We are a remote-friendly work environment however and are able to hire full-time employees outside of these states as well. 

What you will be doing:

      • Lead Projects 
      • Work collaboratively with client and project teams to successfully deliver exceptional experiences that engage, inspire, and delight (5-10 projects per year).
      • Guide the week-by-week project plan to ensure everyone is clear on goals, activities, and effort.
      • Facilitate kickoffs, team reviews, client meetings, and workshops, providing a consistent voice, and setting the bar for facilitation, presentations, storytelling, and cheerleading the team as they present their work.
      • Regularly review the work (strategies, journey maps, concepts, wireframes, prototypes, visual designs, research plans, etc), provide ideas and feedback, encourage your team to put forward brave ideas and push past expected solutions to make something you love.
      • Find opportunities to bring in new perspectives by getting the larger Blink team involved in key elements in our process, including research pilots, concepting sessions, design charrettes, and visual sketching.
      • Uncover opportunities within your accounts for additional work.
      • Manage Designers 
      • Manage up to 5 direct reports (junior, mid-level, senior designers), keeping them happily progressing in their career.
      • Conduct regular check-ins.
      • Mentor them in a variety of design craft, creative problem-solving, communication skills (e.g. divergent thinking, prototyping, interaction design, storytelling).
      • Find opportunities to celebrate and recognize them.
      • Advocate for them during project resourcing.
    • Guide Our Practice 
    • Contribute to leadership activities across our design and research practice.
    • Participate across Blink’s design practice including brainstorming sessions, cross-team critiques, design team meetings, and professional development opportunities.
    • Help evolve our practice by providing input on delivery topics and challenges.
    • Shepherd Blink internal initiatives and collaborate with other senior staff members to make Blink even better. Find opportunities to champion an inclusive culture where people feel respected, creative, and empowered.

What we are looking for:

    • 10+ years of experience in product, interaction, software, or UX design.
    • Clear, open, honest communication.
    • A keen eye for detail.
    • Top-notch design craftsmanship, and ability to articulate the whys and hows of user-centered design methods.
    • Ability to guide some research tasks including writing session guides, conducting user interviews, and moderating usability sessions.
    • An openness for rigorous critique — giving and receiving feedback with optimism, clarity, and calm.
    • An interest in emerging tech, the latest creative tools, and burgeoning design trends.
    • An ability to work collaboratively, both in person and digitally.
    • Ability to be authentic, credible, and persuasive with our team and in client meetings.
    • Be an advocate for the team and committed to team success.
If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.
Salary Band for this role is – $132k – $165k
About Blink 
Blink is the user experience firm for the world’s leading companies. We use evidence-driven design to create products that people use, love, and remember. With studios in Austin, Boston, San Diego, San Francisco, and Seattle, Blink brings two decades of experience to research, design, and strategy for clients such as Amazon, Facebook, Microsoft, NASA, Starbucks, and USAA.
Blink is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability.

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Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 100,000 and above.

Job expires in 7 days.

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