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14 Apr 2022

Full-Time Deputy Director-Facilities Maintenance Standards & Analytics – $105K-$185K – DEPUT002158

Sound Transit – Posted by Seattle, Washington, United States

Job Description

Salary range is $105k to $185k, with a midpoint of $145k.  New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.


Under general direction, manages, implements, and leads the development of Facilities & System Maintenance’s maintenance, repair, and rehabilitation standards and programs for all F&SM maintainable equipment and assets across all facilities for all modes. Oversee the development and deployment of asset management practices, strategies, and plans, as well as all associated maintenance strategies and plans. Provides leadership and expertise in implementing and executing asset data collection, validation, analysis, and review to make data driven decisions regarding the performance of our maintenance program, capital program, and asset performance. Leads and participates in the analyses of highly complex and technical facilities maintenance issues, develops and implements effective and efficient solutions. Utilizing data and expertise, provides leadership and direct guidance to proactively plan and prioritize F&SM’s portfolio of capital projects, as well as forecasting long-term needs for all Facilities modes by location and asset class. Provides for the proper staffing of all work; interfaces and works cooperatively with other Agency departments to implement and support Agency wide programs and to obtain consensus and approvals related to projects or services.


The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Responsible for assigned staff development. Coaches and trains staff; manages employee relations; manages the workflow and prioritization of assigned work; measures the performance of all related staff and takes appropriate corrective action when necessary; develops developmental work plans for staff; implements or recommends corrective actions, discipline, and termination procedures as appropriate/necessary. Ensures assigned staff are oriented in department procedures, safety practices, systems operations, and other governing regulations.

• Accountable for collaborating with various stakeholders, and leading the development and deployment of F&SM’s maintenance programs, to include and not limited to preventative maintenance standards, practices, and schedules, and reactive maintenance standards.

• Accountable for planning, informing and driving the development and deployment of Facility’s Reliability Centered Maintenance program.

• Accountable for leading the development, administration, and implementation of the Facility’s asset management strategy, and the creation of Facility’s asset management operating plans and Asset class plans.

• Leads assigned and matrixed staff through asset data collection, validation, analysis, and review of all Facilities locations. Provides leadership and expertise in implementing and executing asset data performance analysis and review to make data driven decisions. Develops and suggest KPIs for asset classes, and makes recommendations and improvements to maintenance and operation practices.

• Collaborates with staff to improve facility maintenance and operations processes where practical.

• Participates in procurement of maintenance contractors and consultants involving all crafts and services; reviews and becomes familiar with all existing contracts, their terms and conditions, and their scopes of work; monitors and audits vendor, contractor, or partner agency performance, and offers recommendations for performance improvement and/or enhancement.

• Provides support to the department and others on matters as directed; serves as staff on a variety of committees as assigned; prepares and presents staff reports and other necessary correspondence; attends and participates in professional group meetings; maintains awareness of new trends and developments in the fields related to area of assignment; incorporates new developments as appropriate; ensures processes, policies, and practices are interpreted and applied consistently and effectively; ensures accountability and compliance with all current and applicable state and federal laws, Agency policies and procedures, rules and regulations.

• Arranges for and participates in various Division and Department meetings relative to assigned roles and responsibilities; writes articulate messages, project profile documents, and progress reports; compiles meeting notes for follow up; becomes conversant with all facilities-relevant concepts and issues facing the Division, Department, and Agency; evaluates and proposes improvements to facility operation and maintenance processes where practical including better efficiency, cost containment, quality, customer satisfaction, staff collaboration, and job satisfaction.

• Provides maintenance related comment and input on designs for new and modified facilities; analyzes operations and maintenance risk factors using experience and knowledge and recommends methods to minimize and control risk. Evaluates the Total Cost of Ownership (TCO).

• Champions and models Sound Transit’s core values and demonstrates values-based behaviors in everyday interactions across the agency.

• Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy.

• It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.

• It is the responsibility of all employees to integrate sustainability into everyday business practices.

• Other duties as assigned.


Education and Experience:

Bachelor Degree in facility management, construction management, engineering, architecture, business administration, or closely related field and six years of experience in supervising and administering facilities maintenance programs and operations, working with diverse stakeholders, and policy and procedures development that includes four years of leadership, budgetary, planning and workforce management experience, preferably in a transit/transportation related environment across multiple facility locations; OR an equivalent combination of education and experience.

Required Licenses or Certifications:

Facilities Management Professional (FMP), Certified Facilities Manager (CFM), or similarly related certifications.

Required Knowledge and Skills:

• Reliability Centered Maintenance; Failure mode, effects, and criticality analysis; and similarly related methodologies.

• Quality assurance methodologies such as 5-why, Root Cause Analysis, Kaizen.

• Enterprise Asset management methodologies and practices.

• Operational characteristics, services, and activities related to facilities management.

• Business/industry principles and practices related to facilities operation and management.

• Building construction and maintenance principles and practices including familiarity with building management systems, plumbing, electrical, fire life safety, and mechanical trades.

• Change management principles and practices

• Occupational hazards and standard safety practices.

• Pertinent federal, state, and local laws, codes, and regulations.

• Techniques to work effectively under pressure, meet deadlines, and adjust to changing priorities.

• Principles and practices of governmental budget preparation and administration.

• Principles of report preparation, independent cost estimating, and contract scope preparation.

• Modern office procedures, methods, and equipment including computers, mobile devices, and computer applications such as word processing, spreadsheets, and statistical databases at an advanced level of proficiency.

• Principles of supervision, training, and performance evaluation.

• Facilities Maintenance Programs

• Asset management techniques

• Interpreting data sets and formulating action plans against data

• Project management techniques and practices.

• Ability to lead and motivate team to accomplish maintenance task in assigned corridor.

• Complaint resolution and problem solving.

• Supervising, leading and delegating tasks with assigned staff.

• Maintenance Management Information Systems (MMIS).

• Utilizing personal computer software programs affecting assigned work and in compiling and preparing spreadsheets and reports.

• Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups, and the general public.

• Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies.

• Interpreting and applying applicable federal, state, and local policies, laws, and regulations.

• Interpreting maps, manuals, blueprints, technical drawings, and schematics.

• Critical and strategic problem solving.

• Preparing and analyzing data and comprehensive reports.

• Responding to inquiries and in effective oral and written communication.

• Researching, analyzing, and evaluating new facilities maintenance methods and techniques.

• Applying project management and program development techniques and principles.

• Developing and monitoring departmental and program/project operating budgets, costs, and schedules.

• Demonstrating a positive customer service orientation with both internal and external clients.

• Supervising, leading, and delegating tasks and authority.

Physical Demands / Work Environment:  

• Work is performed indoors and outdoors throughout the service area of King, Pierce, and Snohomish Counties.

• Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 50 pounds; may occasionally be exposed to dangerous machinery, extreme weather conditions, physical harm, hazardous chemicals, infectious disease, and extreme noise when conducting site visits and working in the field.

• Work near/adjacent to active rail and bus lines.

• Possibility to work off hours during special projects, and support recovery efforts during severe weather events.

• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: architecture, business administration, construction management, engineering, Facility Management, and operations. Salaries: 100,000 and above.

Job expires in 5 days.

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