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7 Apr 2021

Freelance CX/UX Writer

June Life Inc. – Posted by alexisw United States

Job Description

You’re great at taking complex information and translating it into clear, friendly language. You are an advocate for accurate information. You may be June’s next Writer! Our writers work closely with the Marketing and Communications team to create instructional material, technical support guidance, and customer-facing communications. You will be responsible for drafting, revising, and copy editing content that will vastly improve customer experience.

In the role…

You Will:
– Work cross-functionally with customer experience, technical, culinary, and marketing communications teams to turn customer queries into support articles and responses
– Craft instructions for new products
– Audit existing articles and identify gaps and content that would benefit from revision
– Become a human wikipedia of June knowledge

You Have:
– A degree in English, or comparable work experience
– 2-5 years writing content for diverse audiences
– A great grasp of grammar and punctuation
– Familiarity with content management systems and/or ability to quickly learn new input methods
– Bonus: culinary experience or a background in hardware and software troubleshooting

How to Apply

Please apply via https://jobs.lever.co/junelife/6c29d227-cbf4-4052-a227-3066222bb696

Job Types: Freelance. Job Tags: #iot, communications, content writing, copy editing, culinary, Customer Experience, customer service, documentation, Marketing, technical writer, and writing.

Job expires in 13 days.

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