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19 Jan 2023

Full-Time Customer Programs Policy Advisor (Hybrid) (#22-66536)

ktrautmann – Posted by San Diego Gas & Electric San Diego, California, United States

Job Description

SDG&E is an innovative San Diego-based energy company that provides clean, safe and reliable energy to better the lives of the people it serves in San Diego and southern Orange counties. The company is committed to creating a sustainable future by providing its electricity from renewable sources; modernizing natural gas pipelines; accelerating the adoption of electric vehicles; supporting numerous non-profit partners; and, investing in innovative technologies to ensure the reliable operation of the region’s infrastructure for generations to come. SDG&E is a subsidiary of Sempra Energy (NYSE: SRE).

Our highly trained and responsive employees with their diverse skills, talents and ideas are the reason we can deliver on our commitment and are building America’s best energy company. They are also the reason why we have been recognized with the industry’s most coveted awards. Our employees undertake challenging work and receive highly competitive compensation and benefits. As one of the region’s largest employers, we’re always searching for talented and bright people to join our team. After all, it takes the best to build the best. Learn more about benefits HERE.

Diversity and inclusion are core values of SDG&E. Empowering our employees to be their whole selves at work is our competitive advantage. This is where new ideas come from and meaningful collaboration gets an authentic start. By bringing together people with different perspectives, diverse backgrounds and real commitment to their own individuality, we have built a stronger business. Learn more about our commitment to diversity and inclusion HERE.

For more information, visit or connect with SDG&E on Twitter (@SDGE), Instagram (@SDGE) and Facebook.


Primary Purpose:

The Customer Programs Policy Advisor is responsible for high-level planning and provides a key support function for various customer programs activities related to sustainability, resiliency, affordability and accessibility. This position frequently provides guidance and recommendations to the Customer Programs operations, implementation staff and leadership. This includes working with regulators and other external parties on existing and emerging policy issues, assisting with the policy and compliance phases of program administration and preparing regulatory filings and other materials.


Duties and Responsibilities:

  • Provides advice/analysis about whether programs are being administered within regulatory guidelines and consistent with company objectives. Analyzes and communicates complicated regulatory concepts and ideas to program staff and management. Works closely with program operations staff to understand program administration details and identify compliance risks.
  • Manages data request process via distribution of data requests to program implementation staff. Coordinates internal consultations, develops response schedule, assigns responsibilities, coordinates and completes confidential marking, offers guidance and resolution, and reviews responses to ensure compliance.
  • Prepares regulatory filings and other materials related to the programs. Responsible for drafting written comments for regulatory proposals and proceedings, policy-related data request responses and testimony, in addition to being a supporting role for proceeding witness(es).
  • Manages compliance with routine regulatory filings, tracks progress to ensure timely filings, coordinates internal resources to resolve issues and manages internal approval processes.
  • Maintains internal policies on proper program administration and trains employees on policies.
  • Develops and maintains various policy tools (e.g., calendar, policy tracker, reporting, job aids, etc.), including implementation activities or other areas as required by Commission manuals or handbooks.
  • Participates in statewide policy planning efforts. Communicates company interests and positions, participates in collaborative efforts with regulatory authorities, third party solicitation efforts (e.g., implementors or contractors), key stakeholders and other utility counterparts.
  • Performs other duties as assigned (no more than 5% of duties).

Required Qualifications:

  • Bachelor’s Degree Economics, Public Policy/Administration, Political Science, Business, Engineering or other related field or equivalent experience.
  • 5 years – Experience in energy or related field.
  • Regulatory environment, including sustainability, resiliency, affordability, and accessibility expertise.
  • Ability to establish quality controls and verification processes to ensure details are accurately reported.
  • Ability to use verbal and written skills to create policy documents and executive summaries.
  • Ability to read and understand complex material such as Legal and Regulatory documents.
  • Proficient in gathering data and information then analyzing and evaluating it to make recommendations.
  • Ability to think both strategically and tactically.
  • Ability to lead effectively with regulatory and budgetary constraints.
  • Able to develop and implement strategies for meeting regulatory requirements and deadlines while achieving company objectives.
  • Ability to proactively identify problems and provide timely recommendations.
  • Must reside in Southern California or be willing to relocate upon hire.
  • We offer a hybrid work environment. Although the schedule may vary, typically this will allow you to work from the office two to three days per week and work remotely on the remaining workdays.

Preferred Qualifications:

  • Advanced degree is preferred.



All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

Work Schedule
HYBRID: Work a combination of onsite and remote days each week, typically 2-3 days per week.
Salary Range
$93,800.00 – $140,700.00
Total Rewards Philosophy

Note: SDG&E strives to ensure that employees are paid equitably and competitively. Starting salaries may vary based on factors such as relevant experience, qualifications, and education.

 SDG&E offers a competitive total rewards package that goes beyond base salary. This position is eligible for an annual performance-based incentive (bonus) as well as other merit-based recognition. Company benefits include health and welfare (medical, dental, vision), employer contributions to retirement benefits, life insurance, paid time off, as well as other company offerings such as tuition reimbursement, paid parental leave, and employee assistance programs.

How to Apply


Job Types: Full-Time. Salaries: 80,000 - 100,000.

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