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19 Oct 2022

Full-Time Customer Champion

LCRCARecruitment – Posted by LCRCARecruitment Liverpool, England, United Kingdom

Job Description

Closing date: 31 October, 2022 4:00 pm

Hours per week: 35 per week

Salary: (£20,596 – £22,359) plus 12½% Shift Allowance and Weekend Enhancements

Contract type: Permanent

Job Description:

An opportunity has arisen within our Customer Delivery operations team for the post of Customer Champion.  Customer Champions are multi-skilled and respond to peak periods of demand in all of our services ensuring high standards are delivered to customers at all times.  The post assists the Customer Delivery team in the provision of a range of customer facing services across all of our key sites including, but not restricted to, Mersey Ferries, Mersey Tunnels, Bus Stations and our Customer Contact Centre.

Due to the nature of the role, you will be required to work at any Merseytravel location across the Merseyside area as and when required


Must have flexible approach to working hours as rest days may change to cover key events across the year, including major events and Special Cruises.  Working an average 35 hours per week across Monday to Sunday on a roster incorporating early and late starts to reflect the demand of our services.

The Liverpool City Region Combined Authority is committed to having a workforce that is representative of the communities we serve.  To this end, we particularly welcome applicants from Black, Asian and Minority Ethnic Backgrounds, who have a disability or are members of the Armed Forces, Reservists or Veterans.

The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.


How to Apply

For Full information and to apply, please visit Customer Champion | Liverpool City Region Combined Authority - Vacancies ( Completed application forms can be sent to:

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 20,000 - 40,000.

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