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7 Dec 2021

Full-Time Cross Functional IT Support Manager

University of North Texas – Posted by University of North Texas Denton, Texas, United States

Job Description

Department Summary
Administrative Information Support Services (AITS) is uniquely positioned to support the University’s mission by providing the primary university-wide, shared resources of computing hardware, software, data and voice communications, and technology professional personnel on campus. AITS is called upon to provide computing and electronic communications resources when it can do so more effectively or more efficiently than separate units.

Position Overview
The Cross Functional IT Support Manager works as a member of the Administrative Information Technology Services (AITS) Team assisting with the management of a sub-group within AITS that provides support to multiple administrative departments, buildings and VP areas across the Denton Campus. This Systems Administration position is heavily operational in the areas of provisioning, installation, configuration, operation and maintenance of Apple OSX/iOS devices, Jamf services, software and related infrastructure. Responsibilities include implementing, securing, managing and maintaining complete resource/server systems for divisions and/or departments, process automation, monitoring and service reporting using Jamf, Powershell, Jenkins, System Center Configuration Manager, Zabbix and other related system tools and serving as a senior technical resource for subordinate team members. Work documentation is managed in ITIL processes using the ServiceNow IT Management System.

Minimum Qualifications
Bachelor’s Degree in related field and five years of related computing work experience; or any equivalent combination of education, training and experience.

EEO Statement
The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.

How to Apply

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Job Types: Full-Time. Job Tags: information, IT, and Technology. Salaries: 60,000 - 80,000.

Job expires in 44 days.

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