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24 Jul 2020

Full-Time CRM Dynamics Architect

New Signature – Posted by alois.gocke New York, New York, United States

Job Description

Join a team of passionate thought leaders in a dynamic and collaborative environment!  New Signature’s Applied Innovation – Dynamics team is growing fast and we’re looking for our next Sr. Dynamics Architect to join us.

What impact will you have in this role?

Every role at New Signature is equally important in the grand scheme of things and everything we do is team work. Through team work, building relationships internally and at times with clients, understanding context at all times and  what is important, and getting comfortable with influence and persuasion you will stand out as an expert in your field. As a Sr. Architect you will have an opportunity to not only proudly play a leading role on a project, but also to share your experience and mentor others.  At times you will collaborate with sales and contribute to continuous improvement of internal processes and DevOps.

 What will you be doing day-to-day?

Dynamics 365 Technical Architect will play a leading role in activities across the entire project lifecycle from discovery through to deployment, and often provide oversight across multiple concurrent projects. Responsibilities include: contributing to Fit-Gap Analysis, guiding the project team, establishing milestones and tracking achievements, overseeing system design and development, leading data migration and integration efforts. You will be resourceful, confident under pressure, and show skill in both crisis management and expectation management.

Sometimes you will collaborate with Sales and have some pre-sales activities like owning the estimate of the proposed solution.

Prospects and clients will trust you to solve their problems because you understand what they need – and how to do it. You will be the one to translate business needs and requirements into a software solution and act as client’s advisor and the authority on how specific systems, applications or process designs can improve their business.

You will always be part of a team and never work in isolation – unless you need to focus on architecture!

Some travel may be required.

 What type of experience do you need to be successful in this role?

  • Strong cross functional and technical knowledge, and experience of Enterprise Application Integration and Architecture patterns
  • 5+ years in Dynamics 365/CRM (CE) using Microsoft Dynamics 365 for Sales, Customer Service and Field Service (Dynamics Marketing and Customer Insights are a plus) (we primarily do Cloud solutions, but on premises experience is required.)
  • Hands on experience deploying with Microsoft Power Platform solutions is highly desired
  • 5+ years current and deep experience with implementing large engagements. Proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction
  • 5+ years mix of hands on experience on business applications implementation, architectural design and strategic business acumen
  • 2+ years in pre-sales, supporting the sales team in shaping deals, being accountable for overall estimates enabling the sales team in the pursuit of enterprise customer opportunities
  • 5+ years experience assessing feasibility of migrating customer solutions and/or integrating with 3rd party systems both Microsoft and non-Microsoft platforms
  • 2+ years of experience and advanced domain knowledge in one or more vertical industries: manufacturing, financial services, government, legal, healthcare, property management
  • Hands on programming experience in C#.NET
  • Demonstrated experience developing and maintaining technical architectures, documentation, frameworks and strategies as they relate to Microsoft Dynamics implementations
  • Exposure to enterprise planning and delivery tools such as JIRA or Azure DevOps
  • Agile Software Development experience


 What personality traits and other capabilities are important for this role?

 Our consultants are self-motivated and pragmatic with strong problem-solving skills and a passion for crafting great solutions coming with a wealth of experience or talent that enables quality software delivery. They understand the best approach to architecture and development is through blending technologies and methodologies appropriate to the task at hand. The goal is to contribute to the clients’ long lasting success to enable us to expand our business and clientele.

 What education and certification credentials are needed for this role?

 Ideally you will have 1 or more of the following certifications:

Microsoft Power Platform + Dynamics 365 Core| Exam MB-200

  • Microsoft Dynamics 365 Sales | Exam MB-210
  • Microsoft Dynamics 365 Marketing | Exam MB 220
  • Microsoft Dynamics 365 Customer Service | Exam MB-230
  • Microsoft Dynamics 365 Field Service | Exam MB-240
  • Microsoft Power Apps + Dynamics 365 Developer | Exam MB-400

 Does the role require travel?

We encourage our team members to meet with our customers in person for at least 20% of the time they are working together.  This may require travel outside of normal working hours.

 Security Responsibility:

All employees must act in accordance with New Signature’s corporate security standards.


New Signature is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. Behind every interaction is our dedication to provide outstanding experiences and to build authentic relationships with those around us. We are passionate about driving transformational results for clients across all company sizes, geographies and industries. The New Signature team delivers full lifecycle solutions—from project inception and planning, through deployment to ongoing support and maintenance. 

New Signature was named the top Microsoft partner in the United States and the United Kingdom in 2014 and again in the United States in 2015—becoming the first partner ever to win the prestigious US Partner of the Year award two years in a row. With over 600 individual technology certifications, New Signature is a recognized expert at the forefront of Microsoft advancements and couples these powerful technologies with exceptional services to empower our customers, colleagues, and community. 


Our employees are driven by our values and know that they make a positive difference every time that they help a customer to solve their challenges. Our focus on delivering great customer experiences empowers our people to build rewarding relationships that contribute to our positive work environment.   You can learn more about our culture here:  New Signature Culture


We use our hearts and minds to collaborate for success.

We harness technology to drive business, but we never let that replace our human connections. We use our hearts and minds to collaborate for success and instill confidence in our customers through relationships forged from trust.


We are giving and respectful.

With our efforts to always be generous, we elevate our service level with empathetic and considerate communications and actions. We always find a way to support our customers and colleagues by giving of our time and talent and equally respecting the time and talent of others.


We tell it as it is, with positive intent.

Being authentic helps to nurture our strong and trusted relationships. We are honest, transparent, and reliable. When you partner with New Signature, you are partnering with a group of purposeful, outcome-driven and results-oriented professionals.


We push the boundaries at the intersection of people, process and technology.

For us, there are no limit to our dreams. We continually innovate and push boundaries at the intersection of people, process, and technology to bring our customers and colleagues the best solutions first.


As a Global Cloud Transformation Consultancy business, New Signature understands diversity and inclusion in the workplace brings benefits to our customers, our business and most importantly, our people.  We are committed to being an inclusive employer and we provide equal employment opportunities to all employees and applicants for employment.  

New Signature prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other factors protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including all aspects of the recruiting and employment life-cycle at New Signature. 



New Signature requires the candidate to prove eligibility to work in the United States or Canada (depending on the location of the job) within three days of being employed. All final candidates will be asked to complete a background check in both the US and Canada. These record checks can include any or all of the following: education verification, employment verification, drug screening and criminal record check. Positions that require significant travel may also require a driving record check.

For US Applicants: New Signature is an E-Verify employer. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. E-Verify employers verify the identity and employment eligibility of newly hired employees by electronically matching information provided by employees on the Form I-9, Employment Eligibility Verification, against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS).  E-Verify is only used upon acceptance of a job offer and completion of the Form I-9.

Click here for the E-Verify Participation Poster (available in English and Spanish)

If you require this notice in another language provided by DHS, please contact us at 202.452.5923 

Click here for more information on Your Right to Work  or  Visit the USCIS website here for more information on E-Verify

For Canadian Applicants: New Signature is committed to working with and providing reasonable accommodation to individuals with disabilities.  In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, New Signature will provide accommodations throughout the recruitment and selection process to applicants with disabilities.  To request a reasonable accommodation, please call 416.971.4267. Please ensure to provide your name, the best way to contact you, a detailed description of the nature of any accommodation that you may require (including any materials or processes that can be used to ensure your equal participation).

How to Apply

Job Types: Full-Time.

Job expires in 26 days.

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