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24 May 2022

Part-Time Courier/Delivery Associate

UrbanStems – Posted by kateincorvaia New York, New York, United States

Job Description

UrbanStems is a modern floral and gifting company designed for thoughtful people. Founded in 2014 in Washington, DC, UrbanStems has become a leader in the space with our expressive bouquets, plants and gift options. From coast-to-coast next day delivery to same-day courier service in NYC and DC, we are helping people stay connected.

Named one of Inc. 500’s fastest-growing companies in 2019, UrbanStems has launched brand partnerships with Vogue, Bumble, JCrew and more. We offer a collaborative and open working environment with ample opportunity to grow and learn.

We’re looking for dedicated couriers to deliver happiness around the city, representing UrbanStems and delivering our bouquets on time and with a smile. You’ll get to know the ins and outs of the city as you ride and deliver happiness. Please note, this is a W2 opportunity only, with both full and part time work available. Per New York City mandate, proof of COVID-19 vaccination is required.

Responsibilities

  • Ensuring deliveries are punctual to the requested time frame
  • Communicating in a polite and hospitable manner towards all co-workers, customers, recipients, building attendants, and contact points
  • Relaying information, such as names, addresses, telephone numbers, and other delivery details to dispatchers and customer service to maximize delivery success as outlined by UrbanStems’ policies and procedures
  • Assisting with the loading of goods for delivery
  • Conferring with the delivery, operations, and customer happiness team on system successes and failures for process improvement
  • Deliver gifts on time, every time; Delivery Associates hear the clock ticking, and communicate regularly with their Dispatcher, Delivery Lead, Happiness Associates, customers, and recipients to ensure each delivery experience is proper and simply special
  • Support our team as we create the best gifting experience possible; you’ll funnel common delivery issues and knowledge of building-specific delivery points to your team
  • We’re a startup; when it comes down to it, you’re able to roll up your sleeves and contribute wherever needed

Requirements

  • Must have a bike with brakes and the ability to carry a large load; front rack, trailer, large, backpack-style messenger bag, or ability to carry a mail tub is preferred
  • Must have a helmet, lock, and smartphone that can access our delivery platforms, send/receive texts/calls/emails, and take pictures
  • Must have evening/weekend availability and a working knowledge of delivery area
  • Love of riding; must be able to ride 20-40 miles per day

We’re happy to offer our full-time employees a generous PTO package, matching 401k, comprehensive family planning benefits, including paid parental leave and membership with Maven Clinic, employee and friends/family product discounts, monthly internet stipend, charity matching fund, developmental spending program, and pre-tax commuter benefits, in addition to medical, dental, and vision coverage. 

At UrbanStems, we’re proud of our commitment to diversity, equity, and inclusion, and we pride ourselves on hiring individuals that share our passion for enacting real change. Come join our team of talented and unique individuals, where authenticity is encouraged and celebrated. We welcome and employ individuals regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer.

We know the environment we’ve created at UrbanStems is a place to grow. If you don’t possess every single requirement you see on this posting, but think you’d thrive in this role, we encourage you to apply today.

How to Apply

https://boards.greenhouse.io/urban/jobs/5977576002

Job Types: Part-Time.

Job expires in 58 days.

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