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3 Jun 2022

Temporary Contracts Operations Manager – Posted by Tampa, Florida, United States

Job Description

This is a hybrid position. 50% onsite–50% work remotely

At ***, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.
Position Summary
This position provides global operational support for contracting administration and facilitation services within Global Procurement Operations. This role will have direct responsibility for managing external services provider (ESP) delivery of operations related to contracting activities in accordance with global process and procedures set by Global Process Owner (GPO) team. This position will be responsible to execute strategic process and system changes. This role will be responsible for coordinating initiatives and execute requirements in partnership with Legal contracts team, Global Procurement operations Team, Sourcing excellence team, External service providers and other stakeholders.

• Ability to negotiate and influence partners and users.
• Change Management Champion for operationalizing projects, initiatives, process improvements/re-engineering efforts for creating seamless user experience in contracting administrations and facilitation.
• Identifying opportunities for continuous improvements, socializing, and executing.
• Ability to mobilize resources to deliver on deadlines and provide quick turnaround for unplanned time-sensitive business critical asks.

Key Responsibilities

• Escalation point for day-to-day operational issue resolution on Tier 1 contracting-related tasks performed by External Service Provider (ESP).
• Managing issue resolution through a good working knowledge of company systems, procedures, and policies, and information sources.
• Providing support to end-users of the new Icertis and eProcurement system (Ariba), resolving Tier II questions and issues in the Contracting space
• Reviewing and resolving (or escalating appropriately) helpdesk tickets assigned to the Tier II Indirect Order Operations group
• Managing Contracting related tasks/processes that have not been transitioned to the External Service Provider.
• Managing compliance to Standard Operating Procedures, Instruction Manual, and global processing Playbook
• Assist and properly escalate or resolve inquiries on contracting
• Acting as Subject Matter Experts (SME) to other functional representatives in the Procure-to-Payment channel
• Assist Global Process Owner with implementation of enhancements and new processes in relation to contracting
• Participate in User Acceptance Testing for application upgrades, modifications, and implementations
• Review SLA’s and KPI’s for Contracting process and the External Service provider operations
• Lead Hypercare post new system and process implementation
• Coordinate and execute training to end users on existing and new system and process implementation
• Add value to business through effective partnerships and appropriate and timely support.

Qualifications & Experience
• Bachelor’s degree or equivalent experience
• At least 5-8 years of broad experience in business/operational management, with preference for Procure-to-Payment processes (Procurement Requisition to Purchase Order operations, Contracting, Vendor Maintenance).
• Knowledge and experience on third party contracting requirements, processes, systems, and tools (Ariba Contracting Preferred)
• Ability to employ analytical and conceptual thinking.
• Excellent communication and customer service skills with various levels across the organization
• Excellent computer skills with competencies in Excel and major ERP platforms (SAP and Oracle preferred).
• Working understanding of sourcing methodology and transactional procurement

How to Apply

candidates can email resumes To

Job Types: Temporary. Job Tags: FL and tampa.

Job expires in 15 days.

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