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25 Oct 2022

Full-Time Commercial Banking Administrator I (Req#1358)

Eastern Bank – Posted by Easternbk Boston, Massachusetts, United States

Job Description

The Commercial Banking Administrator must work within the boundaries of the division and bank’s policies and procedures.  The Commercial Banking Administrator I must have the ability to work independently and to consistently demonstrate the ability to balance multiple assignments and priorities.  Possess strong communication skills, both written and verbal and have the interpersonal skills needed for a positive team environment.

Major responsibilities including but are not limited to:

  • Serves as the primary contact with the Loan Production Group and Loan Operations ensuring that all new loans, renewals, extensions, and modifications are processed, and set-up as intended advising the support areas as required with more complex transactions including but not limited to participations, industrial revenue bonds, tranche loans and others.
  • As directed by the RMs, the Commercial Banking Administrator I will interact with customers, attorneys, CPAs, and other lending institutions to resolve problems and/or aids where needed and to ensure that all required documentation, both loan and deposit, is returned as required within an appropriate timeframe.
  • Manage pipeline of assigned loans within nCino and other secondary sources.  Ensure the accurate and timely completion of all data points as required.
  • Use third party providers collecting required documentation for services such as OFAC, Certificates of Existence and Flood Determination certificates.
  • Utilizes systems, procedural, operational and enterprise expertise to research and resolve issues and questions that may occur including those from Compliance, Internal Audit and Credit Risk Review. Works closely with and maintains strong productive relationships with the Loan Production Group, Loan Operations, Compliance, Credit Risk Review, Managed Assets, Internal Audit, Deposit Operations, Treasury Services, and the Business and Customer Service Centers to ensure rapid and positive issues resolution.
  • Perform loan maintenance as required. Maintenance will include participation settlements, loan payment adjustments, pay-offs and pay-downs, partial releases, interest rate changes.
  • Responsible for opening and maintaining Commercial Banking deposit accounts ensuring that all bank procedures are adhered too. Work with Treasury Services to ensure that all products are set up and working appropriately. Monitor and process overdrafts and ensuring compliance with overdraft approval and insider transaction procedures.  Research customer delinquencies and aged overdrafts and performs the necessary corrective maintenance to eliminate the cause should problems be the result of internal or systematic errors.
  • Assists the RMs in monitoring various monthly management reports to ensure that renewals, extensions, rate changes and maturity loans are reviewed, and the documentation prepared within the time frame designated and approved by the Team Leaders, Group Heads and or Credit Committee. Reports reviewed and monitored by the administrator include Flood, UCC Continuations/Terminations, K-Loan, Document Exceptions, On-Line Dollar, Missing Signature Cards and Sweep Reports.

Education and Experience

  • Bachelor’s degree or related knowledge/skills gained through experience required
  • 1 – 2 years of loan experience preferred


  • Knowledge of commercial banking compliance and regulations
  • Knowledge of general banking operations and activities
  • Must be able to work independently with little direction
  • Strong communication, organizational, writing, and interpersonal skills required
  • Working knowledge of the following programs:
  • Microsoft Office (Excel/Word/Access)
  • Metavante Insight/FIS
  • Some travel may be required between office sites for training, meetings and to foster a greater degree of teamwork.

How to Apply

If you will like to know more please click on the link below and click “Apply Now”: If you have any question please email:

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: #CommercialSales&ServiceCareers. Salaries: Not Disclosed.

Job expires in 54 days.

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