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17 Nov 2020

Full-Time Clinical Account Specialist – Little Rock/Memphis

UCB Bioscience – Posted by UCBdenise Little Rock, Arkansas, United States

Job Description

To strengthen our In-Office Injection Team, we are looking for a talented individual to fill the position of: Immunology Account Clinical Specialist for the Arkansas, Northern MS, Memphis, TN Geography.    


As an Immunology Account Clinical Specialist  you will be responsible for driving demand for the assigned product  by reinforcing the clinical features of the product and UCB value within an assigned territory; engaging and building relationships with clinical decision makers and office support staff to ensure the best experiences for patients living with severe immunologic diseases who are treated in the in-office care setting. 


You like to work in an environment where you can:

  • Attain sales goals and objectives by delivering in-office product volume as well as other key accountabilities such as reach/frequency with assigned call plan account stakeholders, collaborations with the Immunology Clinical Specialist and other members of the UCB Patient Value Team, in the assigned Territory.
  • Develop a strong understanding and awareness of the patient journey of care, including the unique needs of patients within the in-office care setting.
  • Work within the prioritized customer call plan to establish professional working relationships with HCP and support staff.
  • Offer an outstanding patient experience with our product by communicating clinical information on assigned UCB product and relevant patient support services, to an audience of health care professionals and office staff involved in the decision-making process, to deliver a compelling product  value proposition for the care of in-office patients.
  • Establish an understanding of the local ecosystems, including the payor environment, including medical benefits; demonstrating the ability to successfully navigate the complexities of local care delivery systems and models, comprised of multiple payers, with varying degrees of restriction and barriers to patient access for the assigned UCB product.


You will contribute by: 

  • Maintaining a thorough understanding of the competitive market place and drivers of prescriber decisions.
  • Demonstrating consistent application of the UCB Patient Value Strategy principles by establishing collaborative and team oriented working relationships, integrating with local UCB ecosystem business partners, in a matrix environment encompassing Field Reimbursement Managers, Immunology Clinical Specialist, Partnership Leads, Regional and National Account Executives and Medical Science Liaisons, as appropriate and in compliance with UCB policies, to ensure coordination and execution of shared accountabilities such as clinical discussions, product access, and advocacy strategies with targeted HCPs and accounts.
  • Knowing when and how to bring in the right expertise at the right time from other UCB matrix roles based on the customer need or opportunity at hand, ensuring all engagement activities within an account are coordinated and all team members are informed.
  • Conducting account related activities such as profiling, call planning, reviewing UCB sales data, related to in-office administration within assigned accounts, to create an understanding of HCP practices regarding the treatment of patients in an in-office setting.
  • Strategically managing all allocated resources such as financial/budgets, access opportunities, home office resources.
  • Coordinating and supporting promotional educational opportunities and programs intended to expand the knowledge of medical stakeholders and staff, such as peer-to-peer educational opportunities, in accordance with UCB policy.
  • Some overnight travel required 25-50%, depending on geographic assignment


Interested? For this position you’ll need the following education, experience and skills:
Minimum Qualifications:

  • Bachelor s degree, BA/BS
  • 5 years direct selling experience to healthcare professionals in the pharmaceutical, biotech, device or healthcare industry
  • Must reside within assigned geography
  • Valid Driver License.  No more than 2 moving violations in the previous three-year period.


Preferred Qualifications:

  • Experience with injectable biologics products
  • Biological product launch experience
  • Experience in Buy and Bill
  • Experience in calling on Gastroenterologists or Rheumatologists
  • Demonstrated business and strategic planning skills to identify unique selling opportunities and adaptability to changing market conditions
  • Demonstrated understanding of managed care landscape and how it influences/impacts business


Why you should apply
At UCB, we strive to attract passionate and outstanding talents who thrive on change and are ready to bring real value to patients. Working for us you’ll discover a place where you can grow and express your full potential. We place an emphasis on innovation, collaboration and impact. Through meaningful recognition and a motivating work atmosphere, we aim to provide an optimal experience by caring about and valuing our employees – just as we do for the patients we serve.
If you believe you are the perfect match to join us on our pioneering adventure, then we invite you to apply and tell us more about your profile and motivation



About Us

At UCB, we come together every day to work, laser-focused, on a simple question: How will this create value for people living with severe diseases? By putting patients at the heart of everything we do, our approach – from discovery to development to delivery – is continuously transformed and designed around patient needs and their journey.

With a team of approximately 7,500 employees worldwide operations in more than 40 countries, we are a global biopharmaceutical company investing more than a quarter of our revenue in cutting-edge scientific research. We are focused on addressing chronic, neurological, immunological, and bone diseases. We are looking for people with passion and empathy who develop a real understanding of patient’s needs and can deliver thoughtful solutions to decisionmakers across the heath care ecosystem.

Curious to know more? Please visit our website

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: Not Disclosed.

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