Job Description

SEEKING an ambitious, enthusiastic, committed, and organized team player to join our small (but mighty!) online business.

If you’re looking for a fulfilling career in a mission-driven company, you’re in the right place. Life and career coach, reverend, and entrepreneur, Brian Patacca & Team BKP are hiring (learn more about Brian here).

As the Client Relations Specialist, you will have the opportunity to work closely with Brian to create an extraordinary enrollment experience for thousands of actors and creatives. Your duties will include email communications, coordinating monthly podcast guests, managing the inbox, and enrolling people in our online courses and coaching programs.

Our mission is to help actors land fabulous representation, get more auditions, book great projects, and create structure so they can do the work they were born to do with confidence and clarity.

RESPONSIBILITIES

• Outreach & Buzz
  • Expand our reach – Enroll new actors and creatives by starting conversations and responding to potential new clients via email, Instagram DM, and Facebook Messenger with the ultimate goal of enrolling our ideal clients into our programs.
  • Make our new clients feel special – Make sure they have everything they need to make decisions and keep achieving their goals. Whether that’s sharing zoom call recordings, answering emails, or jumping in to support our Client Success team. Whatever is needed, you’re there.
  • Keep our listeners’ ears buzzing – Manage the production and distribution of our podcast Brian Breaks Character. You’ll manage the schedule, coordinate with the production team, create episode graphics, and love up on our podcast guests to make sure they feel special and appreciated.
  • Be the PR agent for Brian – Regularly research and pitch our CEO for podcast interviews and guest expert appearances. And yes, this means you have to talk to strangers.
• Team Projects
  • Be Team BKP’s Pinch Hitter – Jump in whenever we need the extra hands! You’ll provide support like following up on emails, scheduling, graphics, and solving any last-minute to-do items that come up so that our Team can stay on target.
  • Be Our Biggest Fan – Fall in love with our mission, our community, the team (us), plus our paid, and free offerings so you can be the resident expert on what it is we do. That’s everything from the Facebook groups, to Zoom webinars, to free downloads, and everything in between. You understand the overall mission and embody that understanding to get your job done.

COMPENSATION

• Full-Time, Non-Exempt Employment. 40 hours per week. Monday-Friday 8am-4pm/9am-5pm PT
• Salary Compensation: $20/hr
• Immense room for growth.
• Location: Anywhere in the United States – this role is fully remote
• Status: You’ll be an employee and must be authorized to legally work in the United States
• This is NOT a good job for an actor as it does not offer enough flexibility (believe us, we know!).

THIS JOB IS FOR YOU IF…

• You believe customer service means people should be heard and kindness above all else
• You have a great work ethic, but don’t take yourself too seriously
• You’re naturally organized and tech-savvy (and if you don’t know how to do something, you love to jump right in to figure it out!).
• You take pleasure in writing fun and informative emails. And you’re good at it. Period.
• You love a good brainstorming session and always have something to add (e.g., identifying blindspots and coming up with solutions excites you but you know it’s not personal if your idea isn’t chosen)
• Routine makes you feel complete – daily, weekly, monthly, quarterly, annually. You take pride in getting better at doing the same things.
• Diversity, equity, inclusion and justice are important values for you. See our Anti-Racism Action Plan here.
• Detail, details, details! You know the details matter and you’d never dream of sending something out that doesn’t look just right. Typos and off-brand ideas are a no-no.
• Relationships matter to you. You understand that results are created through and with others so you take the time to build, nurture, and invest in the people you interact with every day.
• No task is too big or too small for you. You looove to work independently and check things off a list.
• You’re invested in your personal and professional development and want to grow in a fun, fast-paced company culture for the long term.
• This is a job for someone looking to have a career that grows with a company that makes a real difference in the world.

THE FOLLOWING QUALIFICATIONS ARE A MUST:

• Customer Service Experience
• Sales experience and love of helping people make to decisions (no matter how many questions they ask)
• Exceptional communication skills – written and verbal
• Entrepreneurial spirit and business-savvy
• High emotional intelligence, excellent communicator/self-aware, empathy is one of your superpowers
• Experience with booking appointments and scheduling
• Good at thinking on your feet (in your home office, in your favorite sweatpants)
• Time management and prioritization skills
• Experience coordinating, and completing multi-step projects

THE FOLLOWING QUALIFICATIONS ARE A PLUS:

• You’re familiar with and/or interested in the entertainment industry
• Eye for design and like to make things pretty
• Good with numbers
• Fabulous vocabulary
• You like to read (tell us about your fave book or most recent read in your application!)

SOFTWARE MUSTS

• Facebook Messenger & Instagram DM for sales conversations
• Gmail to manage client emails and communications
• Asana and Google Sheets to manage projects, assign tasks, and cross things off the list!
• Slack for in-the-moment team conversations
• Zoom for video conferencing
• Google Drive to store shared files
• Google Calendar managing our team, the podcast, our programs (and our CEO!)
• CRM experience (we use Drip)

SOFTWARE NICE-TO-HAVES

• Experience with any of the following programs is not necessary, but a definite plus, so let us know about it in your application: Drip, Leadpages, Airtable, Zapier, Acuity, Thrivecart, Stripe, Jotform, Canva, Loom, Bombbomb, Thinkific, Wix, Bluehost, WordPress, Bitly, Google Slides

HOW TO APPLY:
If you’ve read this far & this sounds like you, click on this link to submit your application:
https://forms.gle/9KbK3SGA5zcJ94fE6

We are accepting initial applications from now until Monday, April 26th at 9AM PT.

As a company, we value diversity, equity, and inclusion. We encourage people of all ethnicities, nationalities, genders, races, abilities, and sexual identities to apply.

If you’re chosen to move forward, you’ll be notified shortly after your application is received. We’ll assess the top candidates in the following weeks (depending on how many applicants we have). If chosen, we’ll invite you to do at least one assessment and zoom interview.

If you don’t hear from us, thank you so much for applying and we will keep your application for consideration in the future!

GOOD LUCK WITH YOUR JOB SEARCH!
Thank you for your submission and your time. 🥰 We can’t wait to hear from you!

Job Types: Full-Time. Salaries: Not Disclosed.

451 total views, 0 today

Apply for this Job