| SUMMARY Responsible for deploying the release of new technologies as well as the design, installation, configuration, maintenance and system integration testing performance of PC/server operating systems, related utilities and hardware. RESPONSIBILITIES - Installs, maintains and upgrades internal computer hardware and software systems used for designing and developing company products.
- Controls user access and passwords.
- Proposes and implements systems enhancements that will improve the reliability and performance of the system.
- Monitors usage and performance.
- Trains personnel on system usage.
- Troubleshoots server, software and hardware issues.
- Assists with recommending, scheduling and implementing system hardware and/or software upgrades or repairs.
- Researches, evaluates and recommends software and hardware products.
- Supports Web access and electronic messaging services, and maintains a secure systems environment.
- Provides new hardware specifications to users based on application needs and anticipated growth.
- Performs other duties as required.
MINIMUM REQUIREMENTS - Bachelor’s Degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience
- Requires 8+ years of demonstrated experience
- Requires experience with Citrix Virtual Apps and Desktops (XenApp and XenDesktop)
PREFERRED QUALIFICATIONS - Citrix ADC (Citrix NetScaler)
- Experience with Citrix App Layering and WEM
- Citrix Certified Associate – Virtualization (CCA-V)
- Citrix Certified Professional – Virtualization (CCP-V)
- Automation skills
- Experience with VMware
- Experience with Citrix Cloud
- Knowledge of multiple operating systems and related utilities and hardware
- Knowledge of storage management
- Knowledge of TCP/IP and network troubleshooting tools (WireShark, NetMon, CPORTS, etc.)
- Knowledge of technical writing principles and practices
- Skill to effectively analyze and solve problems
- Skill in software installation and maintenance
- Ability to work independently as well as with a team
- Ability to communicate effectively verbally and in writing
- Ability to establish and maintain effective working relationships with employees, vendors, clients and public
Although target pay range may vary by work location, a representative pay range: $91,520 to $137,280. Eligible to participate in medical, dental and vision insurance, life insurance and disability insurance, 401(k) plan and employee stock purchase plan. Eligible to participate in the discretionary annual performance bonus. Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day. |
