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4 Mar 2023

Full-Time Cash/Corporate Accounting Product Consultant-MSP

BKInc2018 – Posted by BKInc2018 Jacksonville, Florida, United States

Job Description

Job Description:


Completes various virtual or on-site consulting engagements centered on MSP Cash Processing and Corporate Accounting. Observes current state processes and system utilization and makes recommendations, both verbal and written to clients about the implementation of data, best practice operational improvements, training needs, reengineered processes, system optimization and other related opportunities. Serves as a liaison between the customer, users, and product owners.


Completes consulting and implementation engagements for Black Knight’s MSP product
Monitors, observes, and gathers relevant data on client’s operation to provide business and system application training
Performs problem analysis and determines solutions to client issues
Develops procedures, flowcharts and other consulting materials as required by the engagement assigned
Devises and/or modifies processes and procedures to achieve greater efficiencies and to solve the most complex problems related to clients’ Black Knight products
Assist other Black Knight departments by providing professional and industry expertise as needed
Assist client with the creation and maintenance of test plans, test cases, and postproduction support documents to ensure enhancements made to applications meet their needs and that application integrity is maintained
Identifies and documents requirements for configuration of system settings, workflow rules, user roles and workflow assignments for new products
Assist clients with implementing configuration changes identified during user acceptance testing and in production
May play a key role in the training of client and internal personnel on product enhancements, new systems, or procedures
Consults directly with the client and must be able to travel on an as-needed basis by the business once Black Knight’s travel restrictions have been lifted. Based on historical information, travel is expected to be approximately 20% annually
Performs other related duties as assigned


Bachelor’s degree or the equivalent combination of education, training, or work experience
Requires 4+ years of experience in a product support role
Previous consulting or client facing experience
Experience training clients and/or internal users on software or data products
Exceptional verbal and written communication skills


Expertise is needed in at least one of the following functional areas:

Payment Processing (Cashiering)
Suspense Processing
Lockbox Implementations
Corporate Accounting
General Ledger
Asset Accounting
Daily Interest Accrual
GLCF (General Ledger Control Facility)


Ability to quickly become proficient with new technologies
Mortgage industry and mortgage software application experience
Experience with Black Knight products, services, and capabilities
Strong analytical skills used to determine client business needs and requirements
Ability to present content in a classroom or virtual setting
Previous software implementation experience

Although target pay range may vary by work location, a representative pay range is $80,000 to $90,000. Eligible to participate in medical, dental and vision insurance, life insurance and disability insurance, 401(k) plan and employee stock purchase plan. Eligible to participate in the discretionary annual performance bonus.

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

How to Apply

Job Types: Full-Time.

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