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12 May 2022

Full-Time Case Manager Supervisor at Non-Profit Organization

Compass Housing Alliance – Posted by CompassHousingAlliance Seattle, Washington, United States

Job Description

ABOUT THE POSITION: The Case Manager Supervisor will supervise and train case managers in Compass’s Day and shelter programs, provide oversight of the operations of the case manager program throughout Compass and advocate on behalf of shelter guests for appropriate services including mental health and substance use. This individual also provides leadership and coordination with other agencies that fund or provide services to those experiencing housing instability.

**Effective 12/16/2021, all new hires to Compass are required as a pre-condition of employment to be fully vaccinated for COVID-19 prior to their start date.

ABOUT THE PROGRAMS: From mail delivery and banking to hot showers and laundry, our support services help meet people’s immediate needs. Our shelters provide both a safe place to sleep and case management resources. Our enhanced shelter model removes several barriers for people experiencing homelessness by partnering overnight shelter with 24/7 on-site support services and intensive case management including housing navigation services.

ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for individuals and families experiencing housing instability in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We consider the diversity of the staff, guests, residents, and community partners to be an important asset. We recognize the value that different perspectives and cultures bring to the organization. To learn more about the agency visit

LOCATIONS: Pioneer Square, North Beacon Hill and Belltown-Lower Queen Anne Neighborhoods (Seattle, WA)

REPORTS TO: Director of Emergency Services


SCHEDULE: Weekdays plus evenings and weekends as needed (on-call for emergencies & staffing needs)

SALARY RANGE: $63,000 – $75,000 Annual DOE


  • Master’s degree in Social Work (MSW) required. Licensed Social Worker (LSW) or Licensed Independent Social Work (LISW) a plus.
  • A minimum of 4 years’ experience in a human service setting desired.
  • A minimum of 2 years’ experience in direct supervision/management of people desired.
  • Experience managing staff, teams, or programs that serve vulnerable populations.
  • Experience in developing and enforcing operating and services procedures, identifying, and implementing best practices in working with persons experiencing homelessness or housing instability required.
  • Experience in outreach, case management and other direct service delivery for persons experiencing homelessness or housing instability required.
  • Awareness and/or training around issues of equity, intersectionality, and belonging.
  • Familiarity with topics of housing instability, mental health, substance use, sexual assault, and/or domestic violence required.
  • Valid WA driver’s license, proof of car insurance, and a driving record that meets Compass standards required.

Compass Housing Alliance is committed to a policy of equal employment opportunity and treats all employees and applicants equally without regard to race, color, creed, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, veteran or marital status, sensory, physical or mental disability and all other groups protected by law, and promotes diversity in its workforce. Compass Housing Alliance takes affirmative action to implement programs and maintain practices and policies that eliminate barriers to equal employment opportunity. Our program is available for review by employees and applicants for employment in the Human Resources Office during regular office hours.
In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department.

How to Apply

Please visit our website for more details and complete an application at

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: #management, case management, emergency services, Health, Medical, and Other. Salaries: 60,000 - 80,000.

Job expires in 29 days.

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