Please login/register to apply for this job.
9 Nov 2021

Full-Time Case Manager – SSVF – MD Office

Friendship Place – Posted by Friendship Place Greenbelt, Maryland, United States

Job Description

Eligible for Sign-On Bonus! Please see details below.



Position Title: Case Manager – Maryland – Veterans First SSVF

Reports to: Project Coordinator

Location: Veterans Services Division

Developed by: Division Director

Classification: Exempt

Who we are:

Friendship Place is a nonprofit organization, serving the Washington, DC region. We empower individuals and families experiencing or at risk of homelessness to rebuild their lives with the involvement of the community. Friendship Place offers the most effective model for addressing homelessness, with innovative, customized programs that have positive, demonstrable results and a lasting impact on the community and beyond. Our programs are person-centric and individualized to meet the needs and goals of individuals, families, youth/young adults and Veterans experiencing homelessness. We provide outreach, hospitality, health care, case management, housing, job placement services, and advocacy. We are committed to living out our core values both within our organization and in the community.


Due to COVID-19 face to face visits are temporarily being replaced with phone and video visits. In person visits are to be limited unless absolutely necessary and approved by a supervisor.

This position provides Homeless Prevention and Rapid Re-Housing services through the Supportive Services for Veteran Families Grant. Services are to be provided to low income Veteran families that are at risk of becoming homeless or who currently are homeless. The Veterans First program follows a Housing First model and philosophy. The Case Manager will utilize best practices and participant centeredness at all times. The Case Manager will assist Veteran Families in quickly maintaining or obtaining permanent housing, with a goal of achieving housing stability within 90 days. The Case Manager will work to empower low income Veteran Families in DC, Arlington, Alexandria, Loudoun, Prince William, Fairfax, Montgomery, Frederick, and Prince George’s counties to become stably housed.

Essential Duties and Responsibilities:

• Provide prevention and rapid re-housing services to at least 50 low income

Veteran Families annually.

• Develop, implement and revise 90-day housing stability plan with Veteran Families.

• Case Management as it pertains to housing stability plan.

• Deliver face-to-face contacts to participants.

• Foster wellness and independence.

• Engage participants and assess individual needs, preferences and strengths.

• Assist participants in locating permanent housing.

• Make appropriate referrals to identified needed services.

• Act as a liaison with landlords and other community stakeholders.

• Collaborate with agencies providing services to participants, including community, government, and VA.

• Participate in multidisciplinary meetings and regular supervision.

• Maintain paper files

• Maintain participants’ electronic records in the Homeless Management

• Information System.

• Demonstrate empathy and flexibility in responding to participants’ needs and requests.

• Attend professional trainings and conferences as needed.

• Up to 90% of time in the field

• Perform all other duties as assigned.



HS Diplomas or Equivalent w/ some experience


• Valid driver’s license and ability to operate motor vehicle

• Understanding and/or experience working with Veterans

• Experience with HMIS data entry preferred

• Experience providing services to families preferred

• Strong written and verbal skills.

• Ability to work in a culturally diverse environment.

• Ability to work well under pressure.

• Ability to work as a team player.

Other Details

  • New Hires (Sign-on Bonus – $1,500.00 total)
    • $500.00 to be paid at the successful completion of the six (6) months introductory period.
    • $1,000.00 to be paid at the successful completion of the twelve (12) months period (i.e., one year anniversary).
    • A sign-on bonus is being offered to new employees; however, restrictions apply (see HR for details)
  • Application Deadline: This job is open until filled, or the hiring manager determines that they can no longer accept applications.
  • Compensation: The hiring pay range is between $51,636-$54,781 annually. Depending on the position, the starting hourly pay rate or annual salary is based on a step system. A candidate’s starting pay determination is made based on meeting the basic position requirements, and current completed education, credentials and/or work experience. Please Note: The step system is set and not open to pay negotiation. Before moving forward in the selection process, interested applicants are encouraged to discuss starting pay eligibility with the Human Resources (Talent) Department.
  • COVID-19: Effective September 19, 2021, the District of Columbia (DC) mandates COVID-19 vaccination for government employees, contractors, interns, and grantees. As a DC government contractor, we comply with this mandate by ensuring that all employees are in compliance with being vaccinated or have an approved exemption. If you would like to proceed with completing an employment application, it is with the understanding that Friendship Place complies with the DC COVID-19 vaccine mandate. We appreciate your interest in joining the Friendship Place team.
  • Website:

Working conditions

Monday – Friday 9:00 AM – 5:00 PM, some evenings, weekends, and holidays may be required. Participation in an emergency on-call rotation.

Physical and Environmental Requirements

About 90% of the time may be spent working in the field with participants, in the car, outdoors, or in shelters. Other time will be spent in the office completing administrative and paper work and meeting with supervisor.

Background checks:

The selected candidate will be required to pass a criminal history background check and/or fingerprinting including FBI, MDP

Direct reports


Specific Requirements:

Must have own transportation to carry out job duties and responsibilities. The vehicle must meet legal requirements (insured, registered, etc.) and the employee must have a valid driver’s license.


Low cost medical benefits (3 tiers), employer paid dental, vision, and disability insurance, 403(b) matching, generous time off

How to Apply

Please apply via company website:

Job Types: Full-Time.

Job expires in 44 days.

86 total views, 4 today

Apply for this Job