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15 Sep 2020

Part-Time Case Manager – (Part-Time) – Neighbors First Individuals

Friendship Place – Posted by Friendship Place Washington, District of Columbia, United States

Job Description

People of color, men, persons with disabilities, persons with lived expereince in homelessness, veterans, formerly incarcerated, non- binary, transgender, and other LGBTQ candidates are strongly encouraged to apply.


Position Title: Case Manager (Part-Time) – Neighbors First Individuals

Reports to: Assistant Director/Project Coordinator

Location: Friendship Place – Bladensburg Office (1039 Bladensburg Rd NE, Washington, DC 20002)

Hours: 20 hours a week – Some evenings, weekends, and holidays may be required

Classification: Non-Exempt

Who we are:

Friendship Place is nonprofit organization, serving the Washington, DC region, empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with the involvement of the community. Friendship Place offers the most effective model for addressing homelessness, with innovative, customized programs that have positive, demonstrable results and a lasting impact on the community and beyond. Our programs are person-focused- individualized to meet the needs and goals of individuals, families, youth/young adults and Veterans experiencing homelessness. We provide outreach, hospitality, health care, case management, housing, job placement services, and advocacy. We are committed to living out our core values both within our organization and the community.


The position provides permanent supportive housing services to individuals experiencing homelessness, identified as the most vulnerable in the District of Columbia. The Neighbors First Individual Program follows a Housing First model and philosophy. The Case Manager works to empower participants to rebuild their lives, relying on their own strengths, and using wraparound resources in a holistic, participant-driven process.

Essential Duties and Responsibilities:

* Provide supportive services to individuals experiencing homelessness with serious mental illnesses, addictions, medical concerns, etc.

* Deliver face-to-face contacts to consumers, spending approximately 80% of time in the field.  Due to COVID-19, face to face home visits are temporarily being replaced with video and phone visits.

* Demonstrate empathy and flexibility in responding to consumers’ needs and requests fostering wellness and independence.

* Engage consumers and assess individual needs, preferences, and strengths.

* Develop, implement, and revise individual service plans.

* Assist households in locating and selecting wraparound services.

* Monitor medical/psychiatric needs and medication management of all household members.

* Assist participants in securing adequate housing resources.

* Act as a liaison with landlords and other community stakeholders.

* Participate in multidisciplinary meetings and regular supervision.

* Collect outcome statistics and write monthly progress reports.

* Maintain participant’s electronic records in the Housing the Homeless database.

* Attend professional training and conferences as needed.

* Perform all other duties as assigned.

Working conditions:

Position will spend time between office/desk settings, traveling to meet with households across the service area, and attend meetings/engagements with key stakeholders. Field time consists to up to 80%. Driving time for position responsibilities may consist up to 25%-40%.

Physical and Environmental Requirements:

Position requires split time between an office setting and traveling to engagements via car or public transportation. Employee must be able to sit for extended periods of time with repetitive motion and positions. Employee must be able to operate a motorized vehicle. Some lifting may be required (up to 20-25 lbs).

Background checks:

The selected candidate will be required to pass a criminal history background check and/or fingerprinting including FBI, and Metropolitan Police Clearance.

Direct report:



* A High School diploma or GED and six years of direct human service experience providing counseling and/or case management services to vulnerable or at-risk populations OR

* A Bachelor’s degree in any field, and two years of direct human service experience providing counseling and/or case management services to vulnerable or at-risk populations OR

* A Master’s degree in Social Work or a related a human services field.


  • Understanding of adult rehabilitation services.
  • Experience with families, youth, and school systems.
  • Experience with addictions, mental health, and co-occurring disorders.
  • Strong written and verbal skills.
  • Ability to work in a culturally diverse environment.
  • Ability to work well under pressure.
  • Ability to work as a team player.
  • Strong commitment to mission, including racial equity and social justice.

Specific Requirements:

Must have his/her own transportation to carry out job duties and responsibilities. The vehicle must meet legal requirements (insured, registered, etc.) and the employee must have a valid driver’s license.


Low cost medical benefits (3 tiers), employer paid dental, vision, and disability insurance, 403(b) matching and generous time off.

FP is an equal opportunity employer. All candidates will receive consideration without regard to race, color, religion, national origin, sex, sexual orientation, age, marital status, personal appearance, gender identity or expression, family responsibilities, political affiliation, disability, matriculation, genetic information, pregnancy, military status, credit, status as a victim or family member of a victim of domestic violence, sexual offense, or stalking.

How to Apply

Please click here to apply.  No phone calls please.

Job Categories: Equal Opportunities. Job Types: Part-Time. Salaries: Less than 20,000.

Job expires in 41 days.

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