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21 Oct 2022

Full-Time Capital Project Community Engagement Manager – MANAG002260

Sound Transit – Posted by Sound Transit Seattle, Washington, United States

Job Description

Salary range is $85k to $155k, with a midpoint of $120k.  New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market. 


In order to support one of the largest capital programs in the nation, the Capital Project Engagement Manager plans, prioritizes, assigns, supervises, and reviews the work of community engagement staff and manages resources for assigned multi-billion dollar capital projects. The manager establishes schedules and methods for supporting all assigned capital projects; participates in the development of community engagement goals and objectives as well as policies and procedures; and maintains a thorough understanding of the communities within the project geographies in order to build and maintain effective and equitable relationships throughout the duration of Sound Transit’s capital projects.


The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Manages the day-to-day performance of 2-6 direct reports. Builds and maintains an authentic relationship based on trust and empowerment with direct reports. Sets clear expectations, provides regular feedback on performance, and coaches employees for short and long-term growth. Holds employees accountable for results without micromanaging the tasks.

• Plans, oversees, and directs a communication and public involvement program for multiple large capital projects that meets Sound Transit’s high standards. Ensures that project provides the affected community with clear and transparent communication, inclusive and meaningful opportunities for participation, and responsive customer service. This position works in a matrixed team environment, and this task will require a strong collaboration, leadership and project management skills.

• Assists the Director in creating a workplace environment and culture that supports our values, encourages high performance, and promotes employee engagement. Establishes processes and procedures for the division. Assists in assessing and maintaining morale in the division.

• It is the responsibility of all employees to integrate equitable public engagement best practices into their work.

• Champions and models Sound Transit’s core values and demonstrates values-based behaviors in everyday interactions across the agency.

• Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy.

• It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.

• It is the responsibility of all employees to integrate sustainability into everyday business practices.

• Other duties as assigned.


Education and Experience:

Bachelor’s degree in Communications, Public Affairs, Public Administration, Community/Environment and Planning, Urban Planning, or closely related field and five years of experience developing and implementing community engagement and public involvement plans including field work in construction and public involvement in planning and design and three years of leadership, budgetary, planning and workforce management experience; OR an equivalent combination of education and experience.

Required Licenses or Certifications:

Valid state driver’s license.

Required Knowledge and Skills:

• Operations, services, and activities of a community engagement program.

• Methods and techniques of public involvement and community engagement and public involvement.

• Principles and practices of governmental budget preparation and administration.

• Principles of supervision, training, and performance evaluation.

• Operations, services, and activities of the Design, Engineering and Construction Management department  (DECM), the Planning, engineering and Planning Design department (PEPD), Safety, and Portfolio Services Office departments, divisions, programs, and functional areas in order to provide community engagement program services.

• Communications, including knowledge of public relations, event planning, marketing, digital and social media disciplines.

• Public speaking principles and techniques for effective presentations to various audiences.

• Public involvement methods and techniques.

• Compliance regulations and standards including NEPA/SEPA.

• Procurement and capital project contract specifications.

• Pertinent federal, state, and local laws, codes, and regulations.

• Public sector procurement and contracting requirements.

• Customer service principles and practices.

• Researching, analyzing, and evaluating new public involvement methods and techniques.

• Methods and techniques of data collection, research, and report preparation.

• Principles and practices of record keeping and records management.

• Principles and practices of program and project development and administration.

• Principles of business letter writing and basic report preparation.

• English usage, spelling, grammar, and punctuation.

• Modern office procedures, methods, and equipment including computers and computer applications such as word processing, spreadsheets, and statistical databases.

• Supervising, leading, and delegating tasks and authority.

• Developing and monitoring divisional and program/project operating budgets, costs, and schedules.

• Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups, and the general public.

• Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies.

• Applying principles and practices of community engagement.

• Applying project management techniques and principles.

• Working cooperatively with other departments, Agency officials, and outside agencies.

• Public speaking and in developing and delivering presentations and presenting ideas and concepts orally and in writing.

• Developing community partnerships.

• Conducting research and analysis and providing appropriate recommendations based on findings.

• Preparing and analyzing complex data and comprehensive reports.

• Responding tactfully, clearly, concisely, and appropriately to inquiries from the public, Agency staff, or other agencies on sensitive issues in area of responsibility.

• Working effectively under pressure, meet deadlines, and adjust to changing priorities.

• Applying appropriate oral and written communication techniques to various individuals ranging from Agency employees, the general public, elected officials, community leaders, and local, state, and federal agencies.

• Utilizing personal computer software programs affecting assigned work and in compiling and preparing spreadsheets and reports.

Physical Demands / Work Environment:  

• Work is performed in a standard office environment.

• Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 25 pounds; may occasionally be exposed to dangerous machinery, extreme weather conditions, potential physical harm, and extreme noise when working at events and when working in the field.

• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

How to Apply

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Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: communications, Community/Environment, planning, public administration, Public Affairs, and urban planning.

Job expires in 50 days.

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