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1 Sep 2020

Full-Time Cafe Manager – Fair Ave

Verve Coffee Roasters – Posted by Janepera Santa Cruz, California, United States

Job Description


Verve makes days! From Farmlevel to Streetlevel, our passionate and dedicated team members constantly strive to provide an authentic, superior coffee experience. Coffee is our craft, our ritual, our inspiration. We seek an enthusiastic, confident leader to join Verve’s retail management team in Santa Cruz as a cafe manager. Join us in continuously raising the bar in our customers’ coffee and culinary experience, and Live with Verve!


  • Oversee retail staff and café operations
  • Possess an in depth knowledge of Verve standards, products, and policies
  • Responsible for customer service experience and all product quality
  • Responsible for café’s financial goals


  • Develop a motivated team committed to delivering a quality product and experience
  • Ensure team consistently and proudly delivers superior coffee and culinary offerings at every opportunity
  • Promote team work and excellent communication in the café
  • Build deep and rich community relationships and promote Verve in our cafe neighborhoods
  • Create weekly café schedule
  • Enthusiastically drive top line and support key marketing initiatives; proactively improve bottom line, control costs, and build operational efficiencies
  • Provide regular feedback to all employees, and conduct formal review process
  • Ensure that all employees are trained and performing to VCR standards
  • Follow disciplinary protocol outlined in the VCR Employee Handbook
  • Maintain café equipment and schedule for regular maintenance
  • Keep front and back of house immaculately organized and clean all of the time
  • Proactively maintain optimal staffing levels
  • Develop strategy to meet/exceed café top and bottom line financial goals


  • Must love coffee
  • Previous P&L and management experience required
  • Prior kitchen experience preferred
  • Excellent verbal and written communication skills
  • Good organizational, planning, and time management skills
  • Ability to lead and work with a team
  • Must be approachable, mindful, and positive while promoting accountability and personal initiative
  • Solid management and problem solving skills
  • Ability to give and receive constructive feedback in any given situation


  • Eligible for medical, dental and vision insurance, per plan terms
  • Extensive paid coffee training
  • Paid vacation and company holidays
  • Monthly cell phone reimbursement
  • Employee discount & free bag of coffee with each paycheck
  • Fantastic co-workers

How to Apply

If interested, please apply on our website:   Thank you!

Job Types: Full-Time. Salaries: 40,000 - 60,000.

Job expires in 21 days.

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