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24 May 2018

Full-Time Business Systems Analyst II

Black Knight Financial Services – Posted by BKInc2018 Houston, Texas, United States

Job Description

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.

The Business Analyst works within the Business Analysis team to gain understanding of the business needs and document business requirements; works with Developers and Solutions to understand system architecture needs; and documents functional specifications. The Business Analyst will serve as a liaison between the client and the information technology organization from project inception through implementation in order to provide customer-centric solutions that solve business needs.

* Working with Senior Business Analysts and other Business Analysts, collects and documents business requirements; writes system use cases and functional requirements for new applications or modifications to existing application with some degree of independence.
* Analysts create and maintain specification documents throughout the development life cycle; document questions and responses from all internal and external parties including customers, developers and QA testing.
* Maintains ongoing system business documentation including but not limited to usability standards and standard workflows.
* Design application user interface, including screen layout, access and navigation requirements, for the functionality documented in the use cases using an iterative development approach.
* Adhere to company data, functional, and user interface standards; Adhere to product design methodologies; Adhere to the software development methodologies.
* Present results of all analysis and deliverables to project teams to facilitate knowledge transfer.
* Identify and provide to the project manager project and design risks; Work with supervisor and the project team to develop contingencies and prioritize tasks to mitigate risks; Document decisions made at each design meeting and the reason for the decision.
* Provide status reports on product quality; Manage tasks according to prescribed project priorities; Provide regular status reports to supervisor and project management, updating tasks and tasks estimates, as necessary.
* Analyzes operations to determine opportunities to automate processes and functions.
* Creates project artifacts as needed and conducts a variety of test cases to confirm the solution will meet the expectations of clients and stakeholders.
* Conducts Business Scenario Testing on all assigned projects to ensure business requirements have been fulfilled.
* Performs other related duties as assigned.

Bachelor’s degree or the equivalent combination of education, training, or work experience.

* Prior Mortgage or Home Equity Servicing experience highly preferred
* Functional knowledge in the following area(s) may be required:
– Customer Service
– Default
– Escrow
– Special Loans
– Investor
– Year End
– Cash
* Experience working with Mortgage Servicing or Home Equity industry business process owners highly preferred
* LoanSphere MSP, LoanSphere Bankruptcy/Foreclosure or LoanSphere Invoicing experience highly preferred

* Knowledge of BKFS’s products, services and capabilities preferred
* Knowledge of the mortgage and home equity servicing industry environment and processes
* Excellent written and verbal communication skills with the ability to present technical and non-technical information to any audience
* Working knowledge of systems development life cycles such as Waterfall, Prototyping, Iterative, Agile, etc. preferred
* Ability to design solutions and technical requirements by leveraging the appropriate tools and techniques preferred
* Excellent organizational skills and ability to manage multiple deadlines
* Ability to organize requirements by features and user stories creating a backlog to be used throughout the project lifecycle preferred
* Ability to research ideas and present outcomes in a clear and concise manner
* Ability to influence others to gain consensus on the most effective solution
* Ability to provide excellent customer service to clients and stakeholders to ensure project success and client satisfaction
* Strong analytical skills
* Demonstrated team player with ability to drive projects to successful outcome
* Ability to quickly adapt to changing priorities

Intermediate professional level role. Possesses an understanding of business functions they support, as well as, an understanding of the IT organization’s systems and capabilities and uses this knowledge to create solutions to enhance the enterprise’s competitive edge. Possesses knowledge of the principles, processes, phases and roles of application development methodology. With limited mentoring support, works as a liaison between IT and our clients and stakeholders in order to provide technical/business solutions to meet user needs. Supports several moderately complex business processes and has ability to adapt to changing priorities. Creates business/technical process designs and documentation as needed for new technology and estimates time and duration of required changes. Translates simple to intermediate high-level business/technical requirements into functional specifications for the IT orga nization and works with development to test and implement those changes. Completes project work within the established time frame, budget and quality requirements. Communicates effectively and timely with clients and stakeholders and brings attention to any issues that are of concern or pose a risk to the project deliverables or overall timeline. Demonstrates an informed knowledge of a business area to resolve problems. Works on multiple projects as a project team member, and occasionally as a project team leader. May mentor entry-level analysts on processes or business/technical functions. Typically requires four (4) years of relevant work experience.

Black Knight is an AA/Equal Opportunity Employer


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Job Types: Full-Time.

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