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11 Nov 2020

Freelance Business Operations & Strategy Coordinator

Hologram – Posted by Hologram Anywhere

Job Description

About Hologram

The future, as we see it, has millions of more devices connected to the internet — from self-driving cars, to delivery drones, to electric scooters, to smart farming sensors. Hologram is here to connect anything to the internet — via our global cellular platform and network available in over 200 countries and territories.

About the Business Operations Team

The Business Operations team strives to help Hologram’s customer-facing teams deliver world class service and support. To accomplish this, the Business Operations team builds processes and maintain systems to ensure the trains are always running on time (or even a little early). Our team loves being detail-oriented, getting the most out of Excel and other tools, creating and maintaining documentation for key processes, and solving cross-functional challenges.

You will report to the Head of Business operations and work closely with colleagues from sales, finance, and customer success.

This Role

The Business Ops & Strategy Associate is a reporting and process guru who helps to ensure that Hologram Business Operations maintains ideal cadence with deliverables, as well as provides assistance and support with special projects to drive operational excellence.

The Business Ops & Strategy Associate generates and compiles reports for internal leadership and external customer use. The Business Ops & Strategy Associate also provides assistance and support for operational initiatives, such as helping drive manual mechanisms, or helping with internal process research or workflow studies.

The ideal candidate will have experience with operational workflows and reporting, and will be well-versed in business best practices. We need someone who is organized and action oriented, who approaches things from an analytical perspective. Experience in finance, billing, or sales is a plus.

This position is a remote-only contractor role with an estimated 3-5 hours per day, Monday-Friday, to start. Hours may vary from week to week depending on outstanding tasks and organizational priorities. Hours are flexible, but the ideal candidate will have at least 2 hours of availability during normal business hours (Central Time) to support communications with internal teams.

What should excite you about Hologram:

  • Getting to reimagine the global telecommunications space.
  • Learning about how to build a business from the ground up.
  • Working with a passionate team who is dedicated to building a delightful place to work, and who believes in working smarter, not harder.
  • Core values including transparency, equity and mindfulness that we actually live by every day
  • A fun, upbeat, and fast-paced team to work with

What gets us excited about you:

  • Previous business operations and/or management experience
  • Organized and detail-oriented
  • Strong analytical skills
  • Excellent communication and interpersonal skills
  • Computer-savvy and comfortable with standard office software, including Microsoft Office and Google Suite
  • Strong Excel skills, including the ability to create and analyze complex formulas
  • Basic experience with Asana and Zendesk preferred
  • Experience in Finance, Billing, or Sales Operations is a plus

Life with Hologram

As a “Hologrammer”, we know you’ll do what’s best for our product, customers, and team members. So we do our best to empower you to make the right calls without heavy bureaucracy.

We’re a small but diverse team that prides ourselves on celebrating everyone — we do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. For accommodations during the hiring process please email

Together we’re going to build something great — a way to help everyone stay online. From smart meters in corn fields to citywide bike sharing systems.

How to Apply

Job Categories: Equal Opportunities. Job Types: Freelance. Salaries: Not Disclosed.

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