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6 Aug 2019

Full-Time Business Care Specialist

SparklightCareers – Posted by SparklightCareers Phoenix, Arizona, United States

Job Description

Sparklight (formerly Cable ONE) is looking for a motivated and customer service focused Customer Service Specialistsfor our Business Care team! Work in a B2B (Business to Business) environment, assist enterprise customers with billing inquiries, facilitate changes and installs, and handle post installation care.

Why join our growing team?
-Medical and dental insurance start on date of hire
-Monday through Friday schedule with no late nights!
-Tuition Reimbursement
-$75 allowance towards your cable/internet bill
-Paid time off
-Free onsite gym

What would your day to day look like?
-Provide service and support to Sparklight business customers.
-Use Single View to provide post-installation care.
-Resolve questions regarding billing discrepancies.
-Respond to inquiries using the Sparklight web chat feature.

Who is Sparklight (formerly Cable ONE)?
We are a telecommunications company that serves small to mid-size communities in 21 states. Here in Arizona, you would see us in communities such as Prescott, Show Low, and Bisbee. Our corporate offices are located in Phoenix. We operate on the motto ‘Happy associates make happy customers’ and will do our best to make sure our associates receive competitive benefits in a fun environment.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: business, communications, and customer service. Salaries: 20,000 - 40,000.

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