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4 Sep 2021

Full-Time Business Analyst II

Black Knight Financial Services – Posted by BKInc2018 Jacksonville, Florida, United States

Job Description

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.


onducts various types of research and analysis to support the business operations to an internal business segment, division, group or line of business. Assists management to resolve business issues in an effective and productive manner. Designs, documents and re-engineers business processes and publishes business metric results.


    • Performs analyses of the business goals, objectives and needs of the general business environment for the appropriate Black Knight segment, division, group, or line of business.
    • Performs daily, weekly, monthly reviews and analyses of current processes using operational metrics and reporting
    • Create and receive requisition orders and process into purchase orders, route, and process changes/edits in order submission
    • Assist in the purchase order process by creating requisitions, converting requisitions into purchase orders and maintaining all re
      quired documents, tracking, and filing all documents per the standard department processes
    • Ensure functionality and accuracy of data content in the systems
    • Performs research and analysis to support business operations and presents findings to manager or, depending on level, the project leader.
    • Plans and designs business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency.
    • Utilizes systems and data to resolve business issues in the most effective and productive manner.
    • Identifies and implements best practices and suggest how to improve current practices.
    • Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/ROI.
    • Develops recommendations to solve problems and issues related to business operations.
    • Analyzes and documents business processes and metr
      ics and identifies improvement opportunities.
    • May perform special projects upon request and on occasion.
    • May provide coaching and/or guidance to less experienced Business Analysts.
    • May prepare reports for financial and P&L analyses.
    • Performs other related duties as required.


A Bachelor’s degree or equivalent combinations of education, training and work experience.


    • Finance and Account knowledge
    • Workday knowledge preferred
    • Procurement knowledge preferred
    • IT knowledge
    • Working knowledge of Bigfix/Asset Management
    • Strong knowledge of Microsoft Excel a plus


    • Knowledge of Black Knight products and services preferred
    • Knowledge of general
      business operations, operations, and structure
    • analysis principles
    • Excellence in standard office software, such as MS Office (Excel, Outlook, etc.), Visio, etc.
    • Excellent verbal and written communication skills to audiences of various levels in the organization and at client organizations (e.g., executive, management, individual contributors)
    • Willingly shares relevant knowledge and expertise to other resources
    • Excellent analytical, decision-making, problem-solving, interpersonal, team, customer service, negotiation, conflict management and time management skills
    • Ability to persuade and influence others on the best approach to take Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed
    • Ability to work independently while delivering high-quality work and meeting planned deadlines
    • Is resourceful and proactive in gathering information, sharing i
      deas, and suggesting new solutions both internally and to clients (as applicable)

Business Analyst II

Intermediate professional role. Moderate skills with high level of proficiency. Develops and implements solutions that require analysis and research. Works on small to large, complex projects that require increased skill in business analysis, process modeling, and financial analysis. Processes solid knowledge in a specific business area. Works on one or more projects as a team member or occasionally as a project lead. May coach and direct the work of more junior business analysts. Works under general supervision with latitude for independent judgment with broad implication to the business. May consult with senior peers on certain projects. Typically requires four or more years of experience in an analytical and/or problem-solving role.

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants wi
ll receive consideration for employment without regard to race, color, religion, gend
er, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

How to Apply

Job Types: Full-Time.

Job expires in 22 days.

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