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18 Jan 2023

Full-Time Benefits Specialist

Fielding Graduate University – Posted by Fielding Anywhere

Job Description

Benefits Specialist – Office of Human Resources

Reports to: Vice President of Human Resources & Information Technology

Position: Regular, Full-Time

Location: Remote

Wage Range: $45k – 60k, Depending on qualifications

FLSA Status: Non-exempt

Join our outstanding employee community! Fielding employees enjoy a friendly and dynamic environment with competitive salaries and excellent benefits which include a 37.5 hour work week, flexible scheduling and workplace, 11 paid holidays, 2 weeks’ paid vacation 1 week paid winter break, medical/dental/vision/life insurances, Flexible Spending and Health Savings Accounts, generous retirement contributions after one year of service, Childcare Assistance, Tuition Assistance, and professional development opportunities for all positions.

Applications will not be considered complete unless both a resume and cover letter are uploaded. Do not use Easy Apply. To apply for this position

Online Application Link:

Fielding Graduate University is an innovative global community dedicated to educating scholars, leaders, and practitioners in pursuit of a more just and sustainable world. We do this by providing exemplary interdisciplinary programs within a distributed and relational learning model grounded in student-driven inquiry and leading to enhanced knowledge. Fielding has approximately 1,050 students and 150 faculty members residing throughout the United States and internationally. Please visit our website at to learn more.

We are seeking a Benefits Specialist to work remotely on a full-time 37.5-hour per week basis.


The Benefits Specialist is responsible for providing high-level service to employees by communicating via telephone or zoom to conduct individual personalized benefit review sessions and properly educate employees on all core and voluntary benefit insurance offerings. The Benefits Specialist will ensure that each employee has a comprehensive understanding of the benefit options available by providing guidance, direction, and support for our valued employees to effectively utilize and navigate Fielding’s health benefits options and systems. The position will deliver a positive experience while meeting employees’ needs and working to resolve benefits-related issues.


1.   Conduct new employee orientation sessions via Zoom or in person.

2.   Conduct benefit overviews and provide enrollment assistance telephonically or via zoom by reaching out or responding to newly-hired and current employees.

3.   Advise employees on their core and voluntary benefit options.

4.   Accurately capture and input employee enrollment decisions with employees by using carrier websites and ADP.

5.   Create a positive environment to counsel employees about their core and voluntary benefit options and coverages.

6.   Accept inbound service calls, emails, and appointment requests from employees regarding benefit plans and enrollment.

7.   Conduct outbound service calls, schedule appointments, and send emails to follow up and address employee questions that cannot be resolved during the initial call.

8.   Promptly notify and collaborate with supervisor and colleagues when recognizing a complex issue or unusual matter to ensure it is resolved thoroughly and accurately.

9.   Develop and maintain a working knowledge of Fielding’s benefits plans and enrollment process.

10.  Provide benefit information to members, about questions and concerns about benefit options. Help members compare and contrast benefits during open enrollment and when members experience a change of status or life event.

11.  Prepare contribution lists for 403b contributions and submit them in sync with payroll.

12.  Coordinate with external partners in support of retirement programs, including required meetings, documentation, and plan implementation review.

13.  Assist with all administrative aspects of the leave of absence and workers’ compensation programs in accordance with the applicable federal and state employment laws.

14.  Serve as a point of contact for employees regarding leave of absence and workers’ compensation.

15.  Assist with the preparation of required reporting for audits and compliance.

16.  Reconcile and process benefits invoices monthly with our Accounting department.

17  Promote employee engagement by hosting interactive virtual events that describe the many different benefits Fielding provides employees.


Education and Experience:

Bachelor’s degree with a minimum of two years’ work experience working with employee benefit plans and using an HRIS in a fast-paced work environment; or an equivalent combination of education and work experience.

Knowledge, skills and abilities:

1.   Knowledge of insurance products, including core and voluntary benefits

2.   Strong writing, interpersonal, and verbal communication skills

3.   Able to allocate time and effort effectively to meet employee availability and university needs.

4.   Knowledge of federal employee benefit entitlements and regulations, e.g., ERISA, ACA, FLSA, FMLA, COBRA, and HIPAA

5.   Knowledge of overall human resource functions

6.   Strong analytical and computer skills

7.   Excellent attention to detail

8.   Customer service oriented

9.   Basic project management skills

10.  Ability to work collaboratively with a diverse employee population

11.  Ability to maintain a high level of confidentiality

We are committed to building a diverse and inclusive organization, and we are most interested in finding the best candidate for the job. That candidate may be one who comes from a background less traditional to our field of work, and that’s welcome. We strongly encourage you to apply if you believe you meet the qualifications described.


Improving diversity, equity and inclusion is an active process that requires continuous commitment to promote collaborative learning and change through attracting, retaining, graduating, and honoring a more diverse population of students, faculty, staff, alumni, and community friends. Fielding’s commitment to social and ecological justice is part of our explicit commitment to understanding, analyzing, and acting to reduce inequality, oppression, and social stratification, recognizing the linkages between economic, social, racial and ecological justice. The University strives to ensure that the values of DEI are embodied in all academic programs and course content, and also in faculty, staff and student performance and assessment. We challenge our community to think boldly and take specific actions that are realistic and measurable. By working here, you join a diverse and vibrant community that advances Fielding’s world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise.

Thank you for considering employment with Fielding Graduate University. Our employees are among our most valued resources, and we are committed to maintaining a diverse and inclusive workforce comprised of talented, qualified, and hardworking individuals. We strive to take good care of our employees and their families with excellent benefits, and to provide a stimulating and supportive work environment with opportunities for professional growth and advancement.

Application Instructions

Fielding Graduate University utilizes ADP Workforce Now for online applications. You will be prompted to create a user name and password to initiate the application process. Applications will not be considered complete unless both a resume and cover letter are uploaded. Do not use Easy Apply. Applicants are encouraged to have their employment history, educational information, and professional references on hand while completing the application. The online application process takes approximately 30-60 minutes. Upon completion, applicants will receive a confirmation of receipt via email.

If you would like guidance on how to write a cover letter, please click the link below.

Fielding Graduate University is committed to inclusive excellence and encourages diversity and inclusivity in all its enterprises. As an equal opportunity employer committed to social justice, we value and welcome individuals of all ages, abilities, backgrounds, beliefs, genders, gender identities, gender expressions, marital status, national origins, race and ethnicities, religious affiliations, sexual orientations, veteran status – and other visible and nonvisible differences. We seek employees who are committed to creating a respectful, welcoming, and inclusive environment for all community members.

How to Apply

Apply here:

Job Types: Full-Time. Salaries: 40,000 - 60,000.

Job expires in 74 days.

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