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18 Aug 2023

Full-Time Benefits Account Manager I (Req#2184)

Eastern Bank – Posted by Eastern Bank Natick, Massachusetts, United States

Job Description

This entry-level role will provide you experience in the employee benefit industry by allowing you to support low-complexity clients in servicing their employee benefit programs. Work is performed under direct supervision, and you will learn to resolve basic and routine problems directly with accounts.

Responsibilities include but are not limited to the following:

  • Provides technical support and servicing of client accounts in the processing of new business acquisitions, account maintenance renewal procedures.
  • Monitor legislative compliance and current client business activities.
  • Maintaining required client data in our agency’s CRM.
  • Ability to perform all tasks assigned to an account assistant or account manager in the day-to-day servicing and maintenance of the Select Business Unit clients in a timely, accurate and professional manner.
  • Provide quality professional service to clients in all aspects and phases of existing insurance accounts, including marketing, developing market strategies as required along with providing accurate information to underwriters and respond to client requests in a timely manner.
  • Independently monitor client renewal & new business process while providing customized presentations

Education and Experience

  • Bachelor’s degree from four-year college or university; or equivalent combination of education and experience


  • Excellent communication, excel, people skills, self-motivated, organized


About Us

Committed. Inclusive. Courageous. Eastern Bank has built a legacy of investing in the communities we serve and helping our customers, communities and employees thrive and grow. We pride ourselves in having knowledgeable and experienced professionals that can provide the expertise, personal attention and service our customers deserve.

As a large full service commercial bank in the Greater Boston area, we are able to offer you unique opportunities for career growth throughout the organization, as well as a competitive compensation and benefits program.

As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us.

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How to Apply

If you will like to learn more and apply, use the link below: https://gka.fa.us1.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/2184/?utm_medium=jobshare

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: #InsuranceCareers, #InsuranceSales&Service, and Banking. Salaries: Not Disclosed.

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