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2 Aug 2022


TIFF – Posted by Toronto International Film Festival Toronto, Ontario, Canada

Job Description




Audience & Community


TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home – TIFF Bell Lightbox. Our mission: To transform the way people see the world, through film. 

TIFF is committed to embracing diversity and treating all individuals with respect, dignity and fairness by removing physical, social and economic barriers to participation.  


We encourage you to reflect on the land that you are on, who the traditional keepers of the land are, what the treaty relationship is, or if it’s unceded territory. TIFF is located on the Treaty Lands and Territory of the Mississaugas of the Credit and the traditional territory of the Anishinaabe, the Wendat, and the Haudenosaunee. We are grateful to work on this land.

We are currently hiring for the position of:



Reporting to the Senior Manager, Audience & Community, the Assistant, Volunteer Rewards will be responsible for updating volunteer records in the TIFF Volunteer Hub and for issuing Volunteer Rewards Vouchers through the Festival’s online ticketing system for all volunteers at the 2022 Festival.



  • Update the TIFF Volunteer database with information on which volunteers have completed their shifts and should receive a Volunteer Reward Voucher.
  • Issue Volunteer Reward Vouchers in TIFF’s Ticketing system within 24 hours of volunteers having completed their shifts.
  • Support the Volunteer Office team in the planning and execution of other events and offers related Volunteer Rewards
  • Ensure all volunteer records in the volunteer database are up-to-date and accurate
  • Assist Volunteer Office team with administrative tasks as requested 
  • Create a comfortable, inclusive and welcoming atmosphere where all volunteers feel appreciated
  • Complete a detailed post-mortem before the end of the contract 


  • Job Grade 1
  • $18.00 /Hourly



  • August 29, 2022 to September 19, 2022 



  • Highly proficient computer skills (knowledge of Keynote, Word, Excel, Gmail, Google Docs, InDesign, etc.) 
  • Proven experience working with Ticketing systems and experience with an online volunteer management tool is an asset.
  • Excellent communication skills (email, in-person and telephone)
  • An exceptional eye for detail 
  • Comfortable working in a fast-paced, open-concept environment
  • Able to accommodate a flexible work schedule, evening  and weekend work is required
  • Must be available for all 11 days of the Festival (September 8–18, 2022)


How to Apply

  • All applications must be submitted online through TIFF’s Career Centre.
  • Please upload your cover letter and resumé as one PDF, before the deadline of Wednesday, AUGUST 10, 2022.
  CLOSING: We thank everyone who applies for their interest, but only candidates selected for an interview are contacted. Candidates must be legally able to work in Canada at this time. TIFF regrets that it is unable to sponsor employment Visas; however, TIFF considers and welcomes individuals on time-limited Visa status for this position. For consideration to those on time-limited Visa status, your Visa must allow you to complete the full contract.   Please send any questions via e-mail only to   TIFF is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities.   If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance at We strive to provide reasonable accommodations whenever requested.  

Job Categories: Equal Opportunities. Job Types: Temporary. Salaries: Not Disclosed.


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