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9 Nov 2021

Full-Time Assistant Director – Neighbors First Individuals

Friendship Place – Posted by Friendship Place Washington, District of Columbia, United States

Job Description

Job Type

About Us:

Friendship Place is nonprofit organization, serving the Washington, DC region, empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with the involvement of the community.  Friendship Place offers the most effective model for addressing homelessness, with innovative, customized programs that have positive, demonstrable results and a lasting impact on the community and beyond.  Our programs are person-centric and individualized to meet the needs and goals of individuals, families, youth/young adults and Veterans experiencing homelessness. We provide outreach, hospitality, health care, case management, housing, job placement services, and advocacy. We have established a national presence and are known for sharing best practices in the field.



The Assistant Director assists the Division Director in leading the management and case management teams, and directly supervises case managers and/or supervisors for participants who in our permanent supportive housing program. The bridge housing model seeks to stabilize participants and coordinate with external providers to maintain participants in Permanent Housing. The Assistant Director helps ensure that participants are assisted in seeking stabilization as they rebuild their lives relying on their own strengths, using wraparound resources in a holistic, participant-driven process. The Assistant Director collaborates with partnering agencies to ensure stabilization and self-sufficiency of all program participants and provides support to the NFI team.



· Development and implementation of new data analysis tools in conjunction with Division Director and Chief Compliance and Evaluation Officer.

· In coordination with the Division Director, responsible for interviewing, training and on boarding of new case management staff and assist in the training of the Administrative Support position and Advocate staff.

· Manage HTH Administrative duties in collaboration with other managers and Division Director, including running required reports and submission to DHS, monitoring billing productivity, and running financial reports to support monthly invoicing process.

· Ensure that all staff is up to date and contract compliant with background check requirements as outlined by contract (fingerprinting, FBI, MPD, etc)

· Responsible for ensuring staff meet annual TCP/DHS training requirements in accordance with contract stipulations.

· Responsible for oversight of accurate and reconciled submission of  monthly program receipts.

· Assist in ensuring the program operates within regulations established by the Federal Government and the District of Columbia that govern the service delivery to persons experiencing homelessness (HSRA).

· Ensure that all documentation is completed correctly, completely, and in a timely manner in accordance with agency and contract policy

· Ensure resident confidentiality is protected in all facets of program operation. Oversee the management of crisis situations ensuring procedures are followed, incident reports are complete, and staff is debriefed.

· Form and maintain positive relationships with community and stakeholders.

· Attend agency trainings and professional trainings and conferences as needed or required.

· Perform all other duties as assigned.


Background & Qualifications:

  • Bachelor’s degree with 2 + years experience (Master’s preferred) in Social Work or a related human services field and one to two years of experience
  • 3+ years experience in homeless services and/or psychiatric rehabilitation and substance abuse programs.
  • 3 + years of experience providing counseling and case management
  • 2+ years experience in program management in a nonprofit setting or equivalent in progressive leadership within nonprofit setting
  • Ability to build relationships with community organizations and government agencies.
  • Experience working with individuals experiencing chronic homelessness
  • Understanding of adult rehabilitation values and principles.
  • Understanding of Housing First Model and Permanent Supportive Housing
  • Strong written and verbal skills.
  • Ability to work in a culturally diverse environment.
  • Strong commitment to mission, including racial equity and social justice
  • Ability to work well under pressure and as a team player.

Physical and Environmental Requirements:

Position will operate from a main office and will supervise staff providing case management to participants in their homes across the city. Some work in the community is required. Employee must be able to sit for extended periods of time with repetitive motion and positions. Employee must be able to operate a motorized vehicle. Some lifting may be required (up to 20-25lbs)

Background Checks:

The selected candidate will be required to pass a criminal history background check and/or fingerprinting including FBI, drug screening, and Metropolitan Police Clearance

Direct Reports:

Case Managers

Indirect Reports:


Specific Requirements:

Must have his/her own transportation to carry out job duties and responsibilities. The vehicle must meet legal requirements (insured, registered, etc.) and the employee must have a valid driver’s license.


Other Details:

  • Application Deadline: This job is open until filled, or the hiring manager determines that they can no longer accept applications.
  • Compensation: The hiring pay range is between $59,722 – $63,359 annually.  Depending on the position, the starting hourly pay rate or annual salary is based on a step system.  A candidate’s starting pay determination is made based on meeting the basic position requirements, and current completed education, credentials and/or work experience.  Please Note: The step system is set and not open to pay negotiation.  Before moving forward in the selection process, interested applicants are encouraged to discuss starting pay eligibility with the Human Resources (Talent) Department.
  • Benefits:  We offer an excellent benefits package including low cost health insurance, employer paid dental, vision, short and long term disability, life insurance, 403B matching, 15 days of vacation during 1st year of employment, sick leave, and much more!
  • COVID-19: Effective September 19, 2021, the District of Columbia (DC) mandates COVID-19 vaccination for government employees, contractors, interns, and grantees. As a DC government contractor, we comply with this mandate by ensuring that all employees are in compliance with being vaccinated or have an approved exemption.  If you would like to proceed with completing an employment application, it is with the understanding that Friendship Place complies with the DC COVID-19 vaccine mandate.  We appreciate your interest in joining the Friendship Place team.
  • Location: Neighbors First Individuals, 1039 Bladensburg Road, SE, Washington, DC 20002
  • Interview Process:  Phone screening, Panel style interview, Program Visits, Final Interview
  • Website:

Friendship Place is an Equal Opportunity Employer.

How to Apply

Please apply via company website:

Job Types: Full-Time.

Job expires in 69 days.

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